Questions All Solved.
Differentiation - Answer A company offers unique products in its industry to create a
competitive advantage.
Which type of strategy is the company using?
Vertical Integration - Answer Happy Inc. is a leading provider of family entertainment and
BCD is a broadcasting company with news, cable, and entertainment networks. Happy Inc.
recently acquired BCD in hopes of boosting its primary business of family entertainment.
Which type of corporate strategy is represented by Happy Inc.'s purchase of their distribution
network?
Less than 3.4 - Answer How many defects per million are there at Six Sigma, assuming a
product or process is defect-free 99.99966% of the time?
Quality Assurance - Answer Process checklists and project audits are components of which
management process?
Six Sigma - Answer A company is trying to systematically improve processes by eliminating
nonconformity of their products to product specifications. The company believes their
continuous effort to reduce variation in their process outputs is key to their business success.
Which quality process is the company utilizing?
Encourage employees to work on informal job assignments - Answer Which activity should
management use to encourage intrapreneurship within an organization?
Provide a devil's advocate - Answer What can managers do to encourage useful conflict
during a meeting to lessen inhibition about disagreeing and make the conflict less personal?
People respond based on their interpretation of others' intentions. - Answer Why is
consideration of intentions important in conflict situations?
Cooperativeness and assertiveness - Answer What describes dimensions of conflict-handling
intentions?
, Compromising - Answer Two team members disagreed over how to proceed with a new
project they were working on together and both felt their positions were valid. Their manager
brought them together to discover ways to resolve their disagreement moving forward.
Which conflict-resolution technique did the manager use to help these team members?
Market control - Answer Which type of control system is being implemented when
management uses prices, profit centers, and exchange relationships as a control?
Taking corrective action - Answer What is the fourth step of the control process which
ensures that operations are adjusted to achieve planned results?
Peer pressure - Answer A corporation recently disbanded its flex time schedule for
employees and now requires that all employees work 9:00 a.m. to 6:00 p.m. Monday through
Friday. The employees banded together in opposition of the change.
What were the employees of the corporation experiencing?
Negotiation and reward - Answer A corporation offers concrete incentives such as higher
wages for cooperation with change.
Which strategy is the corporation using to overcome resistance to change?
A publicly-held company has a policy limiting financial donations to one religious group. -
Answer In which situation does religious preference inappropriately affect decision making?
The company will purchase a large computer screen and a Braille keyboard. - Answer A
visually-impaired person has been hired to work in the human resources department of a small
company.
Which workplace accommodations would be reasonable in this situation?
Differentiation and integration - Answer When selecting an organizational structure, which
key elements should be considered?
Virtual organization - Answer Four small, independent organizations, each with its own type
of expertise, plan to work together for six months for the sole purpose of developing a new
product that will help each of them improve their ability to compete with larger organizations.