PORTFOLIO 2026
DUE DATE: 2 JUNE 2026
,COM3705 PORTFOLIO 2026
DUE 2 JUNE 2026
QUESTION 1 INTRODUCTION
Rwanda is one of the clearest examples of a country trying to change how the world
sees it. After the 1994 genocide, many people only connected Rwanda with violence
and sadness. Over the last 30 years, the country has worked very hard to build a new
image. Today, Rwanda wants to be known as a modern, clean, safe, and business-
friendly country in Africa. This topic asks important questions about how countries use
marketing and communication to improve their image around the world. It explains how
Rwanda uses international marketing and branding to promote itself. It also looks at the
country’s reputation by discussing both its development successes and the criticism
about human rights. In addition, it explores how public diplomacy, digital
communication, and tourism help shape Rwanda’s image internationally.
Rwanda’s global reputation has been built through strong communication strategies,
real development changes, and careful international promotion. However, there are still
challenges and concerns about government control and human rights. The discussion
shows that Rwanda has made major progress in improving its international image, but
questions remain about whether this positive reputation can continue if these problems
are not fully addressed.
, QUESTION 2 INTERNATIONAL MARKETING ANALYSIS
2.1 Environmental (Uncontrollable) Factors Shaping Rwanda's International
Marketing
International marketing involves business and marketing activities carried out in more
than one country in pursuit of profit (Joshi 2014:15). However, as Learning Unit 5 of the
COM3705 study guide explains, international marketers operate under conditions that
vary significantly from country to country, and these varying marketing environments are
often called an uncontrollable market environment (University of South Africa
2019:169). Three such factors specifically shape how Rwanda markets itself
internationally.
The political system represents a critical uncontrollable factor. Learning Unit 5 notes
that political systems comprise various stakeholders including government, political
parties, labour unions, and non-governmental organisations, and governments can be
categorised as democratic or totalitarian (University of South Africa 2019:170). In
Rwanda's case, the political environment is simultaneously an asset and a liability for
international marketing. The scenario states that international human rights
organisations including Human Rights Watch and Amnesty International have
documented patterns of political repression under President Kagame's government,
including the silencing of opposition figures and restrictions on press freedom. This
political reality is uncontrollable from the perspective of Rwanda's marketing strategists
they cannot change the political structure merely to improve the country's image.
However, they have responded by contesting these characterisations vigorously
through diplomatic channels and pointing to development indicators such as Rwanda
having among the highest rates of female parliamentary representation in the world, at
over 60 percent. This demonstrates how political factors constrain and shape
international marketing strategies.