Level 1 Exam UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
One way to be given the respect one deserves through the apprenticeship and beyond is to ________
one's involvement with the company - CORRECT ANSWER Expand
Electrical Workers with a _________ shape how employers and fellow workers treat them in their
career - CORRECT ANSWER positive attitude toward their trade
Controlling _______ will help the employer to control costs. - CORRECT
ANSWER Absenteeism
regional study shows that the _______ workers receive is not a factor in the amount of time they will
be absent - CORRECT ANSWER Pay
regional study clearly points out the connection between _______ and absenteeism. - CORRECT
ANSWER Attitude
The root cause of an accident is always the person who is injured. - CORRECT ANSWER False
true costs of a worker taking a day off can be compared to a(n) ______. - CORRECT
ANSWER Iceberg
a worker suffers a long-term, on-the-job injury, Workman's Compensation will pay _______ of his or
her base pay. - CORRECT ANSWER 66 2/3 %
regional study found that ________ of on-the-job accidents occurred on days that crews were merged
or when workers had to double up due to employee absenteeism. - CORRECT ANSWER 60%
In many organizations, the biggest challenge is? - CORRECT ANSWER Getting workers to be
accountable/responsible for themselves and their actions
, survey findings on absenteeism referred to in this lesson found that there was a connection between
absenteeism and ________ - CORRECT ANSWER Employees' perception of physical working
conditions
The traditional way of looking at an employer and an organization puts the _____ on the bottom of
the pyramid. - CORRECT ANSWER customer
Currently, there are approximately _____ apprentice linemen in the IBEW/NECA training program. -
CORRECT ANSWER 5,000
One way to improve one's sense of professionalism is to ask to be given more _______ within one's
skill level. - CORRECT ANSWER responsibilities
A professional line worker arrives _____ and often _____ to his or her job. - CORRECT
ANSWER on time/ early
Adopting a ______ mentality is one key to being treated as a professional at work - CORRECT
ANSWER service
When workers are motivated to think and act professionally, they become more valuable as
employees, co-workers, and ______ in the electrical industry - CORRECT ANSWER leaders
It is not important to be a good communicator and teacher since the Training Director takes care of all
apprentice training. TRUE OR FALSE - CORRECT ANSWER false
The first step to becoming a professional lineman is to examine how one sees one's organization and
one's place in that organization TRUE OR FALSE - CORRECT ANSWER TRUE
The people who have the most direct interaction with the public and can directly impact a company's
future through shoddy work or bad behavior are the ________. - CORRECT ANSWER workers
The main job of a Board of Directors or company owner is to see to it that the _______ fulfills his or
her contract. - CORRECT ANSWER GENERAL MANAGER(GM)