BUSINESS CROSS CULTURAL
MANAGEMENT TEST PAPER 2026
◉ How do shared communication rules affect interaction?
Answer: They help determine if interaction will go smoothly.
◉ What is a key assumption about communication?
Answer: Communication is rule governed.
◉ What factors can lead to interpersonal problems in
communication?
Answer: Differences in assertiveness and social harmony values.
◉ What are the two types of power distance relationships?
Answer: Egalitarian and hierarchical.
◉ What is essential for success in international business?
Answer: Knowledge of cultural differences and cross-cultural
teamwork.
, ◉ What demographic segment is the fastest-growing in the U.S.?
Answer: Minorities, both birth and immigrant.
◉ What must businesses do to appeal to different ethnicities?
Answer: Adapt operations to varying cultural values.
◉ What are some business protocols in multicultural contexts?
Answer: Initial contact methods, greeting behavior, and appropriate
dress.
◉ What is the distinction between gift-giving and bribery?
Answer: Gift-giving is culturally appropriate, while bribery is
unethical.
◉ How does culture influence organizational style?
Answer: It affects leadership, decision-making, and formality levels.
◉ What negotiation style is preferred in Brazil?
Answer: Particular over universal and relationship over task.
◉ What is significant about team member status in China?