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A client comes to her fourth coaching session to continue working on
her intent to quit smoking someday. She starts out the call by simply
saying "I don't know if quitting is really worth it."
Prochaska & Prochaska would define this as a statement of doubt which
often leads to delay in making any change. The client is most likely in
what stage of change?
A. Precontemplation
B. Contemplation
C. Preparation
D. None of the above - ANS... -B
Practice Question #182:
A coach is a member of the exclusive group on Facebook for NBC-
HWC coaches. Only those certified by the NBHWC are permitted in this
group.
To help a friend who has developed a new software, the coach
downloads the names of each person in the group and provides them to
their friend so that they can implement a marketing campaign to sell this
new software to coaches.
The above scenario is a violation of which part of the NBC-HWC code
of ethics?:
A. Professional Conduct at Large
B. Conflict of Interest
C. Professional Conduct with Clients
D. Confidentiality/Privacy - ANS... -A
,Practice Question #181:
A client has submitted their wellness assessment to their coach. There
biometric numbers include the following:
Blood Pressure: 110/78 mmHg
BMI: 23
Total Cholesterol: 155 mg/dl
HDL: 30
Which of the following might the coach note as a general concern?
A. Blood pressure
B. BMI
C. Total cholesterol
D. HDL - ANS... -D
Practice Question #180:
A 35 year old woman comes to her third coaching session. She has set a
goal to lose 20 pounds in 6 weeks. The woman is clearly upset with
herself for not losing any weight so far, especially now that she has hired
a health coach.
Client: I haven't lost a single pound in three weeks.
Coach: That's frustrating.
Client: No kidding! I am so frustrated. There is just no time.
Coach: Tell me more about not having time.
Client: I have no time to work out or meal prep. It's just not possible
right now.
Which of the following would be amplified reflection in response to this
last statement by the client?
A. There is just no time.
B. You don't have time but yet you have these goals you've set.
C. You will never have the time to meal prep or workout so it's likely
losing weight will not be possible.
D: Finding time to be healthy is hard. - ANS... -C
Practice Question #179:
,A client is working on quitting smoking and has indicated he's had a
really hard week. He went out with friends twice this week and ended up
smoking with his friends. As a coach it is critical in these moments to:
A. Use double-sided reflections
B. Provide unconditional positive regard
C. Discuss why he chose to smoke with his friends
D. Ask him about other friends he has in his life - ANS... -B
Practice Question #178:
A coach is in the middle of a first coaching session and recognizes that
his client often makes statements using the words "I won't" or "I can't".
It is likely this client is in what stage of change?
A. Precontemplation
B: Contemplation
C. Preparation
D. Maintenance - ANS... -A
Practice Question #177:
A 60 year old man is meeting with his coach for their 6th session. The
client has been working toward trying to improve his sleep habits but
has been struggling.
Client: I failed to get to bed before 11:00 pm everyday this week but
Wednesday. On Wednesday I got to bed at 10:00.
Coach: You went to bed before 11:00 pm on Wednesday.
The coach has reframed an evaluative statement to a statement of
observation. This technique is considered a tenant of what coaching
skill?
A. Empathy
B. Appreciative Inquiry
C. Stages of Change
D. Nonviolent Communication - ANS... -D
, Practice Question #176:
A 48 year-old, female client is on her fifth coaching session and has
made some progress toward her goal to eat a serving of fruit and a
serving of vegetables every day at work for lunch. She indicated that she
does struggle the most whenever her co-workers go out to lunch because
she either has to decline or when she goes with them she ends up not
meeting her goal for that day.
During the coaching session, a coach would most likely focus on:
A. Building the client's willpower
B. Listing the reasons why the client should not eat out
C. Exploring the benefits of eating alone
D. Exploring what the client feels is most important in this situation -
ANS... -D
Practice Question #175:
When coaches ask about the pros and cons of making a change and the
pros and cons of not making a change they are engaging in what
coaching activity?
A. Growth mindset
B. Active listening
C. Empathy
D. Decisional Balance - ANS... -D
Practice Question #174:
A client has requested that what she is about to talk to you about not be
put in her record, your electronic coaching notes, or even written down.
Which response is most appropriate?
A. "Your confidentiality is important to me and I will not put anything in
your record, in my electronic notes, or write anything down."
B. "I am required by HIPAA to keep a record of everything."