b b
OrganizationalbBehaviorbForbabBetterbTomorrow,b2ndbEditionbMitchellbJ.bNeubert,bBrunobDyck
Chapterb1-16
PackagebTitle:bNeubertb1ebTestbankbCo
ursebTitle:bOrganizationalbBehaviourbCh
apterbNumber:b1
Shuffle:bNo
MultiplebChoice
1. bWhichbofbthebfollowingbstatementsbbestbdescribesborganizationalbbehaviour?
a) Itbisbthebstudybofbhowbauthoritybflowsbinbanborganization.
b) Itbisbthebstudybofbfinancialbincentivesbandbtheirbeffectsbonbanborganization.
c) Itbisbthebstudybofbhowborganizationsbinteractbwithbeachbother.
d) Itbisbthebstudybofbhowbpeoplebactbandbinteractbwithbothersbinbanborganization.
Answer:bdbDifficult
y:bMedium
LearningbObjective:bDiscussbthebthreebreasonsbtobstudyborganizationalbbehaviour.bSectio
nbReference:b1.1bWhybStudybOrganizationalbBehaviourb(OB)
AACSB:bReflectivebthinkingbskillsbBloo
m‘s:bKnowledge
2. Whichbofbthebfollowingbisbabpossibleboutcomebofbstudyingborganizationalbbehaviourb(OB)?
a) StudyingbOBbdiminishesbtechnicalbskillsbinbemployees.
b) StudyingbOBbprovidesbemployeesbwithbabbetterbsensebofbthebvaluesbandbforcesbthatbinfluencebthem.
c) StudyingbOBbcanb havebabnegativebimpactbonb one‘sbinteractionsbbybsettingbthemb apartbfrombtheb org
anization.
d) StudyingbOBbfailsbtobpreparebyoubforbmanagementbandbleadershipbroles.
Answer:bbbDifficult
y:bMedium
LearningbObjective:bDiscussbthebthreebreasonsbtobstudyborganizationalbbehaviour.
SectionbReference:b1.1bWhybStudybOrganizationalbBehaviourb(OB)bA
ACSB:bAnalyticbskills
Bloom‘s:bComprehension
3. referbtobabperson‘sbexpertisebinbabparticularbtaskborbfield.
a) Technicalbskills
b) Conceptualbskills
Copyrightb©b2016bJohnbWileyb&bSonsbCanada,bLtd.bUnauthorizedbcopying,bdistribution,borbtransmissionbofbthisbpagebisbprohibite
d 1-1
,c) Relationalbskills
d) Administrativebskills
Answer:ba
b
Difficulty:bEasy
LearningbObjective:bDiscussbthebthreebreasonsbtobstudyborganizationalbbehaviour.bSectio
nbReference:b1.1bWhybStudybOrganizationalbBehaviourb(OB)
AACSB:bReflectivebthinkingbskillsbBloo
m‘s:bKnowledge
4. referbtobabperson‘sbcapabilitybtobunderstandbcomplexbissuesbandbunderlyingbcausesbandbtobso
lvebproblemsbwithbbroadbimplications.
a) Technicalbskills
b) Conceptualbskills
c) Relationalbskills
d) Administrativebskills
Answer:bb
b
Difficulty:bEasy
LearningbObjective:bDiscussbthebthreebreasonsbtobstudyborganizationalbbehaviour.bSectio
nbReference:b1.1bWhybStudybOrganizationalbBehaviourb(OB)
AACSB:bReflectivebthinkingbskillsbBloo
m‘s:bKnowledge
5. bareb theb talents b possessedb byb ab personb thatb areb requiredb forb gettingb alongb withb andb mo
tivatingbpeople.
a) Technicalbskills
b) Conceptualbskills
c) Relationalbskills
d) Administrativebskills
Answer:bc
b
Difficulty:bEasy
LearningbObjective:bDiscussbthebthreebreasonsbtobstudyborganizationalbbehaviour.bSectio
nbReference:b1.1bWhybStudybOrganizationalbBehaviourb(OB)
AACSB:bReflectivebthinkingbskillsbBloo
m‘s:bKnowledge
6. Whichbofbthebfollowingbisbanbexamplebofbabpersonbsuccessfullybusingbrelationalbskills?
a) Gettingbalongbwithbemployeesbinbotherborganizations
Copyrightb©b2016bJohnbWileyb&bSonsbCanada,bLtd.bUnauthorizedbcopying,bdistribution,borbtransmissionbofbthisbpagebisbprohibite
d 1-2
,b) Designingbabpresentationbforbabconference
c) Analyzingbproductionbqualitybfrombthebgivenbdata
d) Planningbtobpurchasebnewbmachinerybforbtheborganizationb
Answer:ba
Difficulty:bMedium
LearningbObjective:bDiscussbthebthreebreasonsbtobstudyborganizationalbbehaviour.bSectio
nbReference:b1.1bWhybStudybOrganizationalbBehaviourb(OB)
AACSB:bAnalyticbskillsb
Bloom‘s:bApplication
7. Whichbofbthebfollowingbisbanbexamplebofbabpersonbusingbhisbtechnicalbskills?
a) Formingbpartnershipsbwithbotherborganizations
b) Preparingbanbaccountingbsheetbforbabconference
c) Negotiatingbsalariesbandbappraisalsbwithbemployees
d) Solvingbissuesbduringbabworkers‘bstrikeb
Answer:bb
Difficulty:bMedium
LearningbObjective:bDiscussbthebthreebreasonsbtobstudyborganizationalbbehaviour.bSectio
nbReference:b1.1bWhybStudybOrganizationalbBehaviourb(OB)
AACSB:bAnalyticbskillsb
Bloom‘s:bApplication
8. Theb
bapproachb tendsb tob emphasizeb onb organizationalb activitiesb thatb contributeb tob thebfinancialbinter
estsbofbabnarrowbrangebofbstakeholders.
a) SustainablebOB
b) Stakeholder‘s
c) ConventionalbOB
d) Traditional
Answer:bc
b
Difficulty:bEasy
LearningbObjective:bExplainbthebtwobeffectivebapproachesbtoborganizationalbbehaviour.b
SectionbReference:b1.2bWhatbIsbEffectivebOB:bTwobApproaches
AACSB:bReflectivebthinkingbskillsbBloo
m‘s:bKnowledge
9. Theb
approachbemphasizesbonborganizationalbactivitiesbthatbcontributebtobmultiplebformsbofbwell-
Copyrightb©b2016bJohnbWileyb&bSonsbCanada,bLtd.bUnauthorizedbcopying,bdistribution,borbtransmissionbofbthisbpagebisbprohibite
d 1-3
, beingb(financial,bsocial,becological,bandbspiritual)bforbabbroadbrangebofbstakeholders.
Copyrightb©b2016bJohnbWileyb&bSonsbCanada,bLtd.bUnauthorizedbcopying,bdistribution,borbtransmissionbofbthisbpagebisbprohibite
d 1-4