b b
OrganizationalbBehavior,b2ndbEditionbMarybUhl-Bien,bRonaldbF.bPiccolo,bJohnbR.bSchermerhornbJr
Chapterb1-11
File:bch01,bChapterb1:bIntroducingbOrganizationalbBehavior
True/False
1. bOrganizationalbclimatebisbthebstudybofbhumanbbehaviorbinborganizations.
Ans:bFalse
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb1:bDefineborganizationalbbehaviorbandbitsbimportancebinbthebmodernbworkplace.bSectio
nbReference:bOrganizationalbBehavior
2. Organizationalbbehaviorbisbanbinterdisciplinarybbodybofbknowledgebwithbstrongbtiesbtobpsychology,b
sociology,bandbanthropology.
Ans:bTrue
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb1:bDefineborganizationalbbehaviorbandbitsbimportancebinbthebmodernbworkplace.bSectio
nbReference:bOrganizationalbBehavior
3. Givenbthebimportancebofbteams,borganizationalbbehaviorbisbanbacademicbdisciplinebdevotedbonlybtob
understandingbgroupbbehavior.
Ans:bFalse
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb1:bDefineborganizationalbbehaviorbandbitsbimportancebinbthebmodernbworkplace.bSectio
nbReference:bOrganizationalbBehavior
4. Inbthebmodernbworkplace,bimportantbtrendsbincludebthebdemisebofb―command-and-
control‖btypebofborganizationalbstructuresbandbabcommitmentbtobethicalbbehavior.
Ans:bTrue
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb1:bDefineborganizationalbbehaviorbandbitsbimportancebinbthebmodernbworkplace.bSectio
nbReference:bOrganizationalbBehavior
Copyrightb©b2020bJohnbWileyb&bSons,bInc. 1-1
,5. Today,bHispanicsbarebthebfastestbgrowingbcommunitybinbthebmodernbworkplacebinbthebUnitedbStates.
Ans:bTrue
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb1:bDefineborganizationalbbehaviorbandbitsbimportancebinbthebmodernbworkplace.bSectio
nbReference:bOrganizationalbBehavior
6. ThebU.S.bCensusbBureaubpredictsbthatbAmericabwillbbecomebabtruebpluralitybbyb2060,bwithbnoboneb
ethnicborbracialbgroupbbeingbinbthebmajority.
Ans:bTrue
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb1:bDefineborganizationalbbehaviorbandbitsbimportancebinbthebmodernbworkplace.bSectio
nbReference:bOrganizationalbBehavior
7. Thebdevelopmentalbsequencebbeginsbwithbinitialbexperiencebandbsubsequentbreflection.
Ans:bTrue
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb1:bDefineborganizationalbbehaviorbandbitsbimportancebinbthebmodernbworkplace.bSectio
nbReference:bOrganizationalbBehavior
8. Organizationalbbehaviorbscholarsbbelievebthatbtherebisboneb―best‖borbuniversalbwaybtobmanagebpeopleb
andborganizations.
Ans:bFalse
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb2:bThinkbcriticallybaboutbhumanbbehavior.
SectionbReference:bThinkingbCriticallybaboutbOrganizationalbBehavior
9. Evidence-basedbmanagementbusesbhardbfactsbandbempiricalbevidencebtobmakebdecisions.
Ans:bTrue
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb2:bThinkbcriticallybaboutbhumanbbehavior.
SectionbReference:bThinkingbCriticallybaboutbOrganizationalbBehavior
Copyrightb©b2020bJohnbWileyb&bSons,bInc. 1-2
,10. Employeebsatisfactionbisbdefinedbasbthebqualitybandbquantitybofbthebworkbproducedborbthebservicesb
providedbbybabworkbunitbasbabwhole.
Ans:bFalse
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb3:bDescribebthebskillsbneededbforbgreatbleadershipbandbmanagement.bS
ectionbReference:bManagers,bTeambLeaders,bandbOrganizationalbBehavior
11. Organizationalbbehaviorbclearlybindicatesbthatbmanagersbshouldbbebheldbaccountablebforbtaskbperfo
rmancebresultsbbutbnotbjobbsatisfactionbresultsbsincebjobbsatisfactionbresultsbarebthebdomainbofbempl
oyees.
Ans:bFalse
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb3:bDescribebthebskillsbneededbforbgreatbleadershipbandbmanagement.bS
ectionbReference:bManagers,bTeambLeaders,bandbOrganizationalbBehavior
12. Inbthebworkplacebtoday,bmanagementbisbmostbeffectivelybaccomplishedbbyb―directing‖band
―controlling‖bratherbthanb―supporting.‖
Ans:bFalse
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb3:bDescribebthebskillsbneededbforbgreatbleadershipbandbmanagement.bS
ectionbReference:bManagers,bTeambLeaders,bandbOrganizationalbBehavior
13. Thebfourbbasicbfunctionsbofbmanagementbarebdelegating,bleading,bcontrolling,bandbdecisionbmaking.
Ans:bFalse
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb3:bDescribebthebskillsbneededbforbgreatbleadershipbandbmanagement.bS
ectionbReference:bManagers,bTeambLeaders,bandbOrganizationalbBehavior
14. Controllingbisbthebprocessbofbcreatingbworkbstructuresbandbsystemsbandbarrangingbresourcesbtob
accomplishbgoalsbandbobjectives.
Ans:bFalse
Bloom’s:bKnowledge
Copyrightb©b2020bJohnbWileyb&bSons,bInc. 1-3
, Level:bEasy
LearningbObjectiveb3:bDescribebthebskillsbneededbforbgreatbleadershipbandbmanagement.bS
ectionbReference:bManagers,bTeambLeaders,bandbOrganizationalbBehavior
15. HenrybMintzbergbidentifiedbthebsetbofbrolesbthatbmanagersbperformbasbtechnical,bhuman,bandb
conceptual.
Ans:bFalse
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb3:bDescribebthebskillsbneededbforbgreatbleadershipbandbmanagement.bS
ectionbReference:bManagers,bTeambLeaders,bandbOrganizationalbBehavior
16. Managerialbrolesbthatbinvolvebworkingbdirectlybwithbotherbpeople,baccordingbtobHenrybMintzberg,bareb
calledbhumanbroles.
Ans:bFalse
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb3:bDescribebthebskillsbneededbforbgreatbleadershipbandbmanagement.bS
ectionbReference:bManagers,bTeambLeaders,bandbOrganizationalbBehavior
17. Abmanager’sbinformationalbrolesbincludebbeingbabfigurehead,bleader,bandbliaison.
Ans:bFalse
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb3:bDescribebthebskillsbneededbforbgreatbleadershipbandbmanagement.bS
ectionbReference:bManagers,bTeambLeaders,bandbOrganizationalbBehavior
18. AccordingbtobHenrybMintzberg,bwhenbabmanagerbactsbasbabdisturbancebhandler,bthisbisbanbinterpersonalb
role.
Ans:bFalse
Bloom’s:bKnowledge
bLevel:bEasy
LearningbObjectiveb3:bDescribebthebskillsbneededbforbgreatbleadershipbandbmanagement.bS
ectionbReference:bManagers,bTeambLeaders,bandbOrganizationalbBehavior
19. Managerialbrolesbinvolvingbdecisionbmakingbthatbaffectsbotherbpeople,baccordingbtobHenrybMintzberg,b
arebcalledbtechnicalbroles.
Copyrightb©b2020bJohnbWileyb&bSons,bInc. 1-4