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1. When working with an older adult who is hearing-impaired, the use of
which techniques would improve communication? (Select all that apply.)
1. Check for needed adaptive equipment.
2. Exaggerate lip movements to help the patient lip-read.
3. Give the patient time to respond to questions.
4. Keep communication short and to the point.
5. Communicate only through written information.: 1. Check for needed
adaptive equipment.
3. Give the patient time to respond to questions.
4. Keep communication short and to the point.
2. A patient has gone through a number of treatment changes during a shift
of care. During the hand-off report, the nurse plans to communicate
,effectively with the nurse who will be caring next for the patient for which of
the following reasons? (Select all that apply.)
1. To improve the nurse's status with the health team members
2. To reduce the risk of errors to the patient
3. To provide an optimum level of patient care
4. To improve patient outcomes
5. To prevent issues that need to be reported to outside agencies: 2. To reduce
the risk of errors to the patient
3. To provide an optimum level of patient care
4. To improve patient outcomes
5. To prevent issues that need to be reported to outside agencies
3. A nurse is using motivational interviewing with a patient. What outcomes
does the nurse expect? (Select all that apply.)
1. Gain an understanding of the patient's health goals.
2. Direct the patient to avoid poor health choices.
,3. Recognize the patient's strengths and support the patient's efforts.
4. Provide assessment data that can be shared with families to promote
change.
5. Identify differences in patient's health outcomes and current behaviors.: 1.
Gain an understanding of the patient's health goals.
3. Recognize the patient's strengths and support the patient's efforts.
5. Identify differences in patient's health outcomes and current behaviors.
4. Which techniques demonstrate a therapeutic response to an adult patient
who is anxious? (Select all that apply.)
1. Matching the rate of speech to be the same as that of the patient
2. Providing good eye contact
3. Demonstrating a calm presence
4. Spending time attentively with the patient
5. Assuring the patient that all will be well: 2. Providing good eye contact
3. Demonstrating a calm presence
, 4. Spending time attentively with the patient
5. A nurse prepares to contact a patient's health care provider about a
change in the patient's condition. Put the following statements in the
correct order using SBAR (Situation, Background, Assessment, and
Recommendation) communication.
1. "She is a 53-year-old woman who was admitted 2 days ago with
pneumonia and was started on levofloxacin at 5 p.m. yesterday. She states
she has a poor appetite; her weight has remained stable over the past 2
days."
2. "The patient reported feeling very nauseated after her dose of
levofloxacin an hour ago."
3. "Is it possible to make a change in antibiotics, or could we give her a
nutritional supplement before her medication?"
4. "The patient started to complain of nausea yesterday evening and
vomited several times during the night.": 4S, 1B, 2A, 3R