ATT PROFESSIONAL COMMUNICATIONS
PREP QUESTIONS AND ACCURATE
ANSWERS GRADED A+
●● Smart Search
Answer: lets customers enter the name of a movie, show, actor, sports
team, or channel, and then displays results right on the screen.
●● Sports Mix
Answer: watch more than one sports event or multiple views into the
same event at the same time. Enjoy up to 8 channels at once while
watching a Mix Channel.
●● QuickTune
Answer: quick access to up to 9 favorite DIRECTV channels.
* requires: DVR(model R22 or later); HD DVR (model HR20 or later);
Genie, Genie2, or Genie mini.
●● Double Play
Answer: toggle seamlessly between two channels that are
simultaneously recording at the push of a button.
* requires: DVR(model R22 or later); HD DVR (model HR20 or later);
Genie, Genie2, or Genie mini.
,●● On Demand
Answer: access to content is based on the customer's programming
package subscription.
broadband internet connection required.
●● 72hr Rewind
Answer: if you ever forget to record a show, 72hr rewind feature lets you
immediately watch shows that aired over the past 3 days on networks
that support the feature.
*receiver must be connected to the internet.
*feature available on select channels/programs. Internet-connected HD
DVR (model HR20 or later) required.
●● Restart
Answer: lets customers restart shows that are already in progress.
*the customer's HD DVR (model HR24 or Genie HR34 models and
above) must be connected to the internet.
*for restart to work, the show must be airing for at least 2 minutes.
●● Entertainment Extras
Answer: gives you access to thousands of internet videos and clips to
make watching your favorite movies and shows more entertaining.
*Internet-connected Genie HD DVR (model HR44 or later) required.
, ●● ScoreGuide
Answer: interactive feature that allows users to view scores of major
sporting events without interrupting what you are watching.
If you want to watch an available game, you can tune to it directly from
the ScoreGuide screen. You can also set recordings to watch the big
game later.
●● Requires Broadband
Answer: Restart, ScoreGuide, 72hr Rewind, Entertainment Extras,
OnDemand
●● Does NOT require broadband
Answer: Double play, Advance receiver service, Smart search, Sports
Mix, Quick Tune
●● HBO
Answer: channels available through traditional pay TV packages
●● HBO MAX
Answer: all of HBO plus MAX originals, Warner Media & More.
●● Features & Benefits of HBO Max
PREP QUESTIONS AND ACCURATE
ANSWERS GRADED A+
●● Smart Search
Answer: lets customers enter the name of a movie, show, actor, sports
team, or channel, and then displays results right on the screen.
●● Sports Mix
Answer: watch more than one sports event or multiple views into the
same event at the same time. Enjoy up to 8 channels at once while
watching a Mix Channel.
●● QuickTune
Answer: quick access to up to 9 favorite DIRECTV channels.
* requires: DVR(model R22 or later); HD DVR (model HR20 or later);
Genie, Genie2, or Genie mini.
●● Double Play
Answer: toggle seamlessly between two channels that are
simultaneously recording at the push of a button.
* requires: DVR(model R22 or later); HD DVR (model HR20 or later);
Genie, Genie2, or Genie mini.
,●● On Demand
Answer: access to content is based on the customer's programming
package subscription.
broadband internet connection required.
●● 72hr Rewind
Answer: if you ever forget to record a show, 72hr rewind feature lets you
immediately watch shows that aired over the past 3 days on networks
that support the feature.
*receiver must be connected to the internet.
*feature available on select channels/programs. Internet-connected HD
DVR (model HR20 or later) required.
●● Restart
Answer: lets customers restart shows that are already in progress.
*the customer's HD DVR (model HR24 or Genie HR34 models and
above) must be connected to the internet.
*for restart to work, the show must be airing for at least 2 minutes.
●● Entertainment Extras
Answer: gives you access to thousands of internet videos and clips to
make watching your favorite movies and shows more entertaining.
*Internet-connected Genie HD DVR (model HR44 or later) required.
, ●● ScoreGuide
Answer: interactive feature that allows users to view scores of major
sporting events without interrupting what you are watching.
If you want to watch an available game, you can tune to it directly from
the ScoreGuide screen. You can also set recordings to watch the big
game later.
●● Requires Broadband
Answer: Restart, ScoreGuide, 72hr Rewind, Entertainment Extras,
OnDemand
●● Does NOT require broadband
Answer: Double play, Advance receiver service, Smart search, Sports
Mix, Quick Tune
●● HBO
Answer: channels available through traditional pay TV packages
●● HBO MAX
Answer: all of HBO plus MAX originals, Warner Media & More.
●● Features & Benefits of HBO Max
