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BSNC 2055 FINAL PREP-COMPLETE EXAM
SET WITH QUESTIONS AND ANSWERS
2026
When is collaborative leadership appropriate? (select all that apply)
A. problems are serious and require input from multiple professions
B. when more than one profession is involved in the decision
C. inclusiveness and empowerment are the goals of the process for the patient
D. the team is not cohesive and a quick decision is needed - correct-answer -A, B,
C
Match the following words to their definitions.
Ethical dilemma = ?
Ethics = ?
Conflict resolution = ?
Collaborative leadership = ? - correct-answer -Ethical dilemma = issues that may
stem from a conflict between moral beliefs and values
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Ethics = moral principles that help determine what one should do
Conflict resolution = engage self and others, including the client/patient/family, in
positively and constructively addressing disagreements as they arise
Collaborative leadership = shared decision-making as well as leadership but it also
implies continued individual accountability for one's own actions, responsibilities
and roles as explicitly defined within one's professional/disciplinary scope of
practice.
You have just arrived at your workplace and you are pulled into a disagreement
between two of your colleagues. What suggestions would you offer both your
colleagues to help resolve the conflict (choose all that apply).
A. Bottle up your emotions
B. Use "I"statements (I noticed, I feel...)
C. Be accountable for your actions
D. Acknowledge and address hierarchies - correct-answer -B. Use "I"statements (I
noticed, I feel...)
C. Be accountable for your actions
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D. Acknowledge and address hierarchies
Psychological safety is the foundation for:
A. Compliance to guidelines and policies
B. Avoiding lawsuits
C. Effective collaboration and patient safety
D. Accountability and responsibility - correct-answer -C. Effective collaboration
and patient safety
Which Zone is ideal for psychological safety?
A. The Comfort Zone
B. The Learning Zone
C. The Anxiety Zone
D. The Apathy Zone - correct-answer -B. The Learning Zone
When patients are harmed, what is the % due to communication failure?
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A. 60%
B. 70%
C. 90%
D. 45% - correct-answer -B. 70%
What does the A in SBAR stand for? - correct-answer -Assessment
When SBAR does not succeed, how can you re-enforce your message?
A. Use CUS (Concerned, Uncomfortable, Safety issue/STOP!)
B. E-mail your instructor
C. Repeat SBAR
D. Report through the correct chain of command - correct-answer -A. Use CUS
(Concerned, Uncomfortable, Safety issue/STOP!)
""Intra-personal" refers to something taking place between people, while "inter-
personal" refers to something taking place inside one individual.
TRUE OR FALSE? - correct-answer -FALSE! -- its the other way around!!
BSNC 2055 FINAL PREP-COMPLETE EXAM
SET WITH QUESTIONS AND ANSWERS
2026
When is collaborative leadership appropriate? (select all that apply)
A. problems are serious and require input from multiple professions
B. when more than one profession is involved in the decision
C. inclusiveness and empowerment are the goals of the process for the patient
D. the team is not cohesive and a quick decision is needed - correct-answer -A, B,
C
Match the following words to their definitions.
Ethical dilemma = ?
Ethics = ?
Conflict resolution = ?
Collaborative leadership = ? - correct-answer -Ethical dilemma = issues that may
stem from a conflict between moral beliefs and values
,2|Page
Ethics = moral principles that help determine what one should do
Conflict resolution = engage self and others, including the client/patient/family, in
positively and constructively addressing disagreements as they arise
Collaborative leadership = shared decision-making as well as leadership but it also
implies continued individual accountability for one's own actions, responsibilities
and roles as explicitly defined within one's professional/disciplinary scope of
practice.
You have just arrived at your workplace and you are pulled into a disagreement
between two of your colleagues. What suggestions would you offer both your
colleagues to help resolve the conflict (choose all that apply).
A. Bottle up your emotions
B. Use "I"statements (I noticed, I feel...)
C. Be accountable for your actions
D. Acknowledge and address hierarchies - correct-answer -B. Use "I"statements (I
noticed, I feel...)
C. Be accountable for your actions
,3|Page
D. Acknowledge and address hierarchies
Psychological safety is the foundation for:
A. Compliance to guidelines and policies
B. Avoiding lawsuits
C. Effective collaboration and patient safety
D. Accountability and responsibility - correct-answer -C. Effective collaboration
and patient safety
Which Zone is ideal for psychological safety?
A. The Comfort Zone
B. The Learning Zone
C. The Anxiety Zone
D. The Apathy Zone - correct-answer -B. The Learning Zone
When patients are harmed, what is the % due to communication failure?
, 4|Page
A. 60%
B. 70%
C. 90%
D. 45% - correct-answer -B. 70%
What does the A in SBAR stand for? - correct-answer -Assessment
When SBAR does not succeed, how can you re-enforce your message?
A. Use CUS (Concerned, Uncomfortable, Safety issue/STOP!)
B. E-mail your instructor
C. Repeat SBAR
D. Report through the correct chain of command - correct-answer -A. Use CUS
(Concerned, Uncomfortable, Safety issue/STOP!)
""Intra-personal" refers to something taking place between people, while "inter-
personal" refers to something taking place inside one individual.
TRUE OR FALSE? - correct-answer -FALSE! -- its the other way around!!
