and Tools UPDATED ACTUAL QUESTIONS AND
CORRECT Answers
What is a Project? A sequence of unique, complex, and connected activities with a defined start and
end, one goal, completed within time, budget, and specifications.
Attributes of a Project Unique, temporary, goal-oriented, constrained by time, cost, and scope, and made
of interrelated tasks.
Project Management The process of planning, organizing, leading, and controlling resources to achieve
project goals.
Four Key Elements of Project Management Scope, Time, Cost, Quality.
Iron Triangle of Project Management Scope, Time, Cost.
Project Business Case A document that justifies the project by outlining benefits, costs, and purpose.
Degrees of Delegation Levels of authority given to team members, ranging from gathering information to
making full decisions independently.
Delegation Key Principle Individuals are accountable for achieving expected results.
Problem-Solving Step 1 Develop a problem statement.
Problem-Solving Step 2 Identify potential causes.
Problem-Solving Step 3 Gather data and verify causes.
Problem-Solving Step 4 Identify possible solutions.
Problem-Solving Step 5 Evaluate alternatives.
Problem-Solving Step 6 Determine best solution.
Problem-Solving Step 7 Revise project plan.
Problem-Solving Step 8 Implement solution.
Problem-Solving Step 9 Verify problem is solved.
Project Scope Document Includes Deliverables, objectives, requirements, and project boundaries.