MHA 705 M6 Exam 6 UPDATED ACTUAL Questions and
CORRECT Answers
Which of the following provide process measure metrics Dashboard
in a precise format?
A. Dashboard
B. Scoreboard
C. Structured indicator
D. Outcome indicator
The focus of performance improvement should be on: Customers
A. Employees
B. Financial stability of the organization
C. Customers
D. Interpersonal skills
Fifty percent of an HIM department’s staff have a Structure
nationally recognized credential. This is an example of
what type of indicator:
A. Structure
B. Process
C. Outcome
D. Internal
Performance monitoring is outcomes driven. False
Performance improvement is something that is done False
periodically
An outcome indicator measures results of care provided to True
the patient.
Staff members adapt to change more readily when: They have been part of the decision.
A. Change is mandated by the administration.
B. They have been part of the decision.
C. Change is the result of change in accreditation or
legislation.
D. They have seen the value of the desired outcome.
In order to expedite basic performance improvement Establish ground rules.
team functioning, the team should:
A. Establish ground rules.
B. Perform force field analysis
C. Use unstructured brainstorming
D. Use structured brainstorming
, Which of the following is the most important to guide the Customer process requirements.
performance improvement team’s process?
A. Organizational vision statement.
B. Organizational mission statement.
C. Customer process requirements.
D. Top management’s requirements.
The __________ is ultimately responsible for quality Governing body
improvement activities in an organization.
A. Quality management department
B. Quality management council
C. Top administrative management
D. Governing body
Which of the following is not a component of patient Unbilled discharges review
care review?
A. Blood usage review
B. Transfusion review
C. Mortality review
D. Unbilled discharges review
When physicians or other licensed independent Credentialing
practitioners want to be able to admit patients to a
healthcare organization they must apply for privileges.
This process is called:
A. Licensure review
B. Credentialing
C. Accreditation
D. None above
Ongoing review of clinical care to ensure the necessity Case management
and effectiveness of the services being provided to the
patient is known as:
A. Case management
B. Evidence-based practice
C. Health care review
D. Mortality review
The most prominent organization involved in the Agency for Healthcare Research and Quality
development of patient care standards is:
A. Health Care Financing Administration
B. Centers for Medicare and Medicaid Services
C. Agency for Healthcare Research and Quality
D. President’s Office on Healthcare Quality
QIOs use peer review, data analysis, and other tools to: Identify areas that need improvement
A. Evaluate whether or not a healthcare facility is meeting
standards for accreditation and licensing
B. Calculate reimbursement
C. Penalize healthcare organizations
D. Identify areas that need improvement
CORRECT Answers
Which of the following provide process measure metrics Dashboard
in a precise format?
A. Dashboard
B. Scoreboard
C. Structured indicator
D. Outcome indicator
The focus of performance improvement should be on: Customers
A. Employees
B. Financial stability of the organization
C. Customers
D. Interpersonal skills
Fifty percent of an HIM department’s staff have a Structure
nationally recognized credential. This is an example of
what type of indicator:
A. Structure
B. Process
C. Outcome
D. Internal
Performance monitoring is outcomes driven. False
Performance improvement is something that is done False
periodically
An outcome indicator measures results of care provided to True
the patient.
Staff members adapt to change more readily when: They have been part of the decision.
A. Change is mandated by the administration.
B. They have been part of the decision.
C. Change is the result of change in accreditation or
legislation.
D. They have seen the value of the desired outcome.
In order to expedite basic performance improvement Establish ground rules.
team functioning, the team should:
A. Establish ground rules.
B. Perform force field analysis
C. Use unstructured brainstorming
D. Use structured brainstorming
, Which of the following is the most important to guide the Customer process requirements.
performance improvement team’s process?
A. Organizational vision statement.
B. Organizational mission statement.
C. Customer process requirements.
D. Top management’s requirements.
The __________ is ultimately responsible for quality Governing body
improvement activities in an organization.
A. Quality management department
B. Quality management council
C. Top administrative management
D. Governing body
Which of the following is not a component of patient Unbilled discharges review
care review?
A. Blood usage review
B. Transfusion review
C. Mortality review
D. Unbilled discharges review
When physicians or other licensed independent Credentialing
practitioners want to be able to admit patients to a
healthcare organization they must apply for privileges.
This process is called:
A. Licensure review
B. Credentialing
C. Accreditation
D. None above
Ongoing review of clinical care to ensure the necessity Case management
and effectiveness of the services being provided to the
patient is known as:
A. Case management
B. Evidence-based practice
C. Health care review
D. Mortality review
The most prominent organization involved in the Agency for Healthcare Research and Quality
development of patient care standards is:
A. Health Care Financing Administration
B. Centers for Medicare and Medicaid Services
C. Agency for Healthcare Research and Quality
D. President’s Office on Healthcare Quality
QIOs use peer review, data analysis, and other tools to: Identify areas that need improvement
A. Evaluate whether or not a healthcare facility is meeting
standards for accreditation and licensing
B. Calculate reimbursement
C. Penalize healthcare organizations
D. Identify areas that need improvement
