COMM 315 PROFESSIONAL COMMUNICATION PRACTICE TEST QUESTIONS AND SOLUTIONS GRADED A PLUS

COMM 315 PROFESSIONAL
COMMUNICATION PRACTICE TEST
QUESTIONS AND SOLUTIONS GRADED A
PLUS

●● instrumental needs
Answer: practical, everyday needs


●● physical needs
Answer: communication helps us maintain physical and mental well-
being


●● relational needs
Answer: communication helps us form social and personal relationships


●● identity needs
Answer: communication helps us decide who we are and who we want
to be


●● spiritual needs
Answer: communication lets us share our beliefs and values with others

,●● model
Answer: a formal description of a process


●● action model
Answer: communication is thought of as a one-way process


●● source
Answer: the originator of a thought or an idea


●● encode
Answer: to put an idea into language or gesture


●● message
Answer: verbal and nonverbal elements of communication to which
people give meaning


●● channel
Answer: a pathway through which messages are conveyed


●● receiver
Answer: the party who interprets a message

, ●● decode
Answer: to interpret or give meaning to a message


●● noise
Answer: anything that interferes with the encoding or decoding of a
message


●● 3 major types of noise
Answer: physical noise, psychological noise & physiological noise


●● physical noise examples
Answer: background conversation in the room or static on the telephone


●● psychological noise examples
Answer: other concerns someone is dealing with


●● physiological noise examples
Answer: fatigue or hunger


●● interaction model
Answer: action model except it also recognizes that is it a two-way
process with feedback & context