CERTIFICATION SCRIPT 2026 QUESTIONS
WITH SOLUTIONS GRADED A+
◍ A Classic roast beef sandwich can be held ____ minutes..
Answer: 10
◍ How often is the slicer disassembled, washed, rinsed and sanitized?.
Answer: Every 4 hours
◍ What are the Top 3 Criteria of the Product system?.
Answer: 1. Quality Proper procedures2. Product Path Back door to the
guest3. LTO Execution Make it right
◍ What are the four parts of Staffing and Recruting?.
Answer: Staffing, hiring, recruting and interviewing
◍ A classic roast beef has how many ounces of roast beef?.
Answer: 3 oz.
◍ The "Use-By" label on food products signify _________..
Answer: The expiration date
◍ How many tomatoes does an Arby's Market Fresh sandwich contain?.
Answer: 2 tomatoes
◍ If a guest orders well-done beef, the slicer operator should serve from the
____ of the roast..
Answer: End
◍ The hold time for a roast after it has been cooked is ____..
Answer: Today + 1 day
◍ When setting shift goals, include goals that will:.
, Answer: Improve service, help meet business objectives, challenge
employees, and motivate your team
◍ A Classic roast beef has how many ounces?.
Answer: 3
◍ What are you to do every 15 minutes as part of your Management
Experience Path?.
Answer: To look at the restaurant from the "eyes of a guest"
◍ What is the name of the wrapping procedure for Arby's roast beef
sandwiches?.
Answer: Arby's arch
◍ Never take cash out of the restaurant based on a phone call or email from
anyone..
Answer: True
◍ Name the four team member principles of Arby's Red Hat Sevice..
Answer: We're FriendlyWe're ProudWe put our guest firstWe Make It Right
◍ How many ounces is a cheddar cheese portion on a sandwich?.
Answer: 3/4
◍ What are the four basics of friendly service?.
Answer: SmileGreetMake Eye ContactSay Thank You
◍ In order to plan a successful shift, ____ should be concidered..
Answer: The accuracy of projected sales, the number of employees
scheduled, the skills of the employees scheduled and the times that the
employees are scheduled
◍ What does FIFO stand for?.
Answer: First In First Out
◍ True or False Stainless mesh safety gloves must be washed, rinsed and
sanitized after each use..
Answer: True