FBLA HELP DESK FULL STUDY SHEET
QUESTIONS AND CORRECT ANSWERS
COLLECTION
●● On-The-Job (OTJ) Training
Answer: means having a person learn a profession by actually doing it
●● Computer-Based Training
Answer: refers to training methods that use interactive computer-based
systems to increase knowledge or skills
●● Rebranding a Hotel
Answer: establishing a new hotel by employing the same staff and
management structure but with a new moral code
●● Job Analysis
Answer: the procedure for determining the duties and skill requirements
of a particular job and the kind of person who should be hired for it
●● Job Description
Answer: a list of a job's duties, responsibilities, reporting relationships,
working conditions, and supervisory responsibilities—one product of a
job analysis
,●● Job Specifications
Answer: a list of a job's "human requirements," i.e. the necessary
education, skills, personality, and so on—another product of a job
analysis
●● Go About Something
Answer: to continue to do something; to keep busy with something
●● reactivity
BrE /ˌriːækˈtɪvɪti/ ; NAmE /ˌriːækˈtɪvɪti/
Answer: the degree to which something reacts or is likely to react
●● chronological
BrE /ˌkrɒnəˈlɒdʒɪkl/ ; NAmE /ˌkrɑːnəˈlɑːdʒɪkl/
Answer: (of a number of events) arranged in the order in which they
happened
●● incumbent
BrE /ɪnˈkʌmbənt/ ; NAmE /ɪnˈkʌmbənt/
Answer: a person who has an official position
●● Job Summary/Job Description
,Answer: - general nature of the job
- major functions/activities
●● Job Identification/Job Description
Answer: job title
FLSA status section
preparation date
preparer
●● Relationships
Answer: reports to:
supervises:
works with:
outside the company:
●● Responsibilities and Duties
, Answer: major responsibilities and duties (essential functions)
decision-making authority
direct supervision
budgetary limitations
●● Writing Job Descriptions
Answer: 1. Decide on a Plan
2. Develop an Organization Chart
3. Use a Simplified Job Analysis Questionnaire
4. Obtain List of Job Duties from Occupational Information Network
(O*NET)
5. Compile the Job's Human Requirements from O*NET
6. Finalize the Job Description
QUESTIONS AND CORRECT ANSWERS
COLLECTION
●● On-The-Job (OTJ) Training
Answer: means having a person learn a profession by actually doing it
●● Computer-Based Training
Answer: refers to training methods that use interactive computer-based
systems to increase knowledge or skills
●● Rebranding a Hotel
Answer: establishing a new hotel by employing the same staff and
management structure but with a new moral code
●● Job Analysis
Answer: the procedure for determining the duties and skill requirements
of a particular job and the kind of person who should be hired for it
●● Job Description
Answer: a list of a job's duties, responsibilities, reporting relationships,
working conditions, and supervisory responsibilities—one product of a
job analysis
,●● Job Specifications
Answer: a list of a job's "human requirements," i.e. the necessary
education, skills, personality, and so on—another product of a job
analysis
●● Go About Something
Answer: to continue to do something; to keep busy with something
●● reactivity
BrE /ˌriːækˈtɪvɪti/ ; NAmE /ˌriːækˈtɪvɪti/
Answer: the degree to which something reacts or is likely to react
●● chronological
BrE /ˌkrɒnəˈlɒdʒɪkl/ ; NAmE /ˌkrɑːnəˈlɑːdʒɪkl/
Answer: (of a number of events) arranged in the order in which they
happened
●● incumbent
BrE /ɪnˈkʌmbənt/ ; NAmE /ɪnˈkʌmbənt/
Answer: a person who has an official position
●● Job Summary/Job Description
,Answer: - general nature of the job
- major functions/activities
●● Job Identification/Job Description
Answer: job title
FLSA status section
preparation date
preparer
●● Relationships
Answer: reports to:
supervises:
works with:
outside the company:
●● Responsibilities and Duties
, Answer: major responsibilities and duties (essential functions)
decision-making authority
direct supervision
budgetary limitations
●● Writing Job Descriptions
Answer: 1. Decide on a Plan
2. Develop an Organization Chart
3. Use a Simplified Job Analysis Questionnaire
4. Obtain List of Job Duties from Occupational Information Network
(O*NET)
5. Compile the Job's Human Requirements from O*NET
6. Finalize the Job Description
