CERTIFICATION EXAM QUESTIONS
AND ANSWERS 2026 STUDY GUIDE
COMPLETE SOLUTIONS VERIFIED
◉ The restoration company works for the property owner, who is the
primary customer. A secondary customer is the __________
__________ when the property owner is an __________.
Answer: insurance carrier, insured
◉ Smoke and soot particles are visual by-products of __________
__________..
Answer: incomplete combustion
◉ Heat, fuel, and oxygen are the key elements required for
__________..
Answer: combustions
◉ The particle size range of combustion smoke particles is _____,
______ microns..
Answer: .1 , 4
◉ The general categories into which all smoke residues may be places
are PAH (Polycyclic Aromatic Hydrocarbons) and __________..
Answer: sout
,◉ Both PAH and soot particles have been reported to be ___________
to humans..
Answer: carcinogenic
◉ A very difficult smoke odor for technicians to overcome is the
__________ __________ odor, also called "psychological" odor..
Answer: heightened awareness
◉ To remove high levels of protein odor from surfaces, ______
__________ is usually required for cleaning protein residues..
Answer: wet cleaning
◉ When burned, this material will provide a thick, heavy black smeary
residue..
Answer: Synthetic
◉ Factors to consider in determining the degree of smoke contamination
throughout a structure are the air _______ and ________ generated
during combustion..
Answer: pressure, temperature
◉ The severity of soot contamination increases with a ________ of
oxygen and decreases when a _________ _______ of oxygen is present
during the fire..
, Answer: lack, greater quantity
◉ Some materials and surfaces naturally adsorb more odors than others.
The odor control industry refers to them as "__________ _______".
Answer: Natural wicks
◉ During a fire, smoke can carry vaporized oils, which eventually settle
to leave an _______ ______ on surfaces, which is difficult to remove..
Answer: oily film
◉ Lighter plastic surfaces subjected to higher temperatures and soot
have protentional to _________ irreversibly..
Answer: yellow
◉ From a common sense perspective, safety on the job site is the
responsibility of _______________..
Answer: everyone
◉ Safety regulations require companies to prepare a hazardous chemical
program, issue appropriate safety ___________ to employees, and
provide them with safety _________..
Answer: equipment, training
◉ Restorers may obtain the most accurate information about potential
chemical safety from: ___________ sheets, labels, and ___________..