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Which body or agency enforces the MVDA?
a) Ministry of Consumer Services
b) OADA/TADA
c) OMVIC
d) Automotive Business School of Canada - ✔✔✔ Correct Answer > OMVIC
How many people compose OMVIC's Board of Directors? Of these, how many represent
the industry and how many represent consumers? - ✔✔✔ Correct Answer > Twelve total,
nine dealers and three consumer reps
What is the primary legislation governing Ontario's retail automotive sector - ✔✔✔ Correct
Answer > The Motor Vehicle Dealers Act, 2002
List three functions carried out by OMVIC - ✔✔✔ Correct Answer > • Administers and enforces
the MVDA
• Inspects dealers
• Maintains a complaint line for consumers
• Conducts investigations
• Conducts disciplinary hearings
• Conducts prosecutions
• Administers the Compensation Fund
,Briefly explain the "Transaction Fee Program." - ✔✔✔ Correct Answer > Under the
transaction fee program, dealers are required to remit $10 for each vehicle sold or leased
(including fleet and "as is" transactions) to OMVIC. These funds are remitted annually
with the dealer's registration renewal fee.
True or False: Under the Transaction Fee Program, dealers will be required to remit $10 (to
OMVIC) for each vehicle sold or leased. - ✔✔✔ Correct Answer > T
True or False: The transaction fee can be passed along to the customer. - ✔✔✔
Correct Answer > T
True or False: All dealer and salesperson applicants undergo a Canada-wide criminal record
search as part of the application screening process. - ✔✔✔ Correct Answer > T
Which of the following must be registered with OMVIC (select all that apply):
a) Dealers d) Finance managers
b) Salespersons e) Service managers
c) Business managers - ✔✔✔ Correct Answer > a), b), c), d)
List two reasons why OMVIC might refuse the registration of a dealer or salesperson
- ✔✔✔ Correct Answer > Any two of:
• Past conduct
• False statement on application
,• Failed to comply with terms
• Cannot be expected to be financially responsible • The Compensation
Fund has paid out a claim and has not been reimbursed
If a person has been refused registration, what is one condition that has to be met before the
person can reapply? - ✔✔✔ Correct Answer > One of the following:
• Two years have passed
• New evidence to
Name one "change of information" that a dealer must notify OMVIC about. - ✔✔✔ Correct
Answer > Any of the following:
• Change of dealer address
• Changes of officers or directors (if dealer is a corporation or
partnership)
• The date of commencement of employment of every salesperson
• The termination of employment of a salesperson and the date and
reason for termination
Please choose the most correct answer:
In a large dealership, if the dealer principal delegates responsibility for ensuring that
salespersons are registered, this should be delegated to:
a) The bookkeeper c) The sales manager
b) The salesperson d) The payroll supervisor - ✔✔✔ Correct Answer > c
, OMVIC can refuse, revoke or suspend registration to a dealer, salesperson or corporation if the
financial responsibility or past conduct of an "interested person in respect of the
applicant/registrant" gives reasonable grounds for it.
Who might OMVIC consider an "interested person"? - ✔✔✔ Correct Answer > An interested
person:
• Has or may have a beneficial interest in the business
• Exercises or may exercise control either directly or indirectly
over the dealer/salesperson
• Has provided or may have provided financing either directly
or indirectly to the business
Where is the certificate of the dealer registration kept? - ✔✔✔ Correct Answer >
Posted so the public is likely to see it
What information is OMVIC required to make available to the public?
a) A dealer's business name, address and phone number
b) A salesperson's name
c) Any proposal to refuse to renew, suspend or revoke the registration of a dealer or
salesperson
d) All of the above - ✔✔✔ Correct Answer > All of the above
Should OMVIC determine a dealer's advertising to be false or misleading, what powers
does OMVIC have to stop or correct it? - ✔✔✔ Correct Answer > OMVIC may issue an
order requiring the dealer to cease publication and/or issue a retraction or correction.
If an order is used to stop or correct false advertising, for how long may the dealer need to seek
OMVIC's pre-approval for future advertising? - ✔✔✔ Correct Answer > Up to 2 years