© 2026/27 Qs & Ans
Communication in Nursing Practice
Assessment | Questions And 100% Correct
Answers With Verified Rationales | Instant Pdf
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1. What is the primary purpose of therapeutic communication in nursing?
A. Avoid patient interaction
B. Build trust and support patient care
C. Replace documentation
D. Control patient decisions
Answer: B. Build trust and support patient care
Rationale: Therapeutic communication promotes understanding, trust, and
effective patient-centered care.
2. Which communication technique encourages patients to continue
talking?
A. Interrupting frequently
B. Using open-ended questions
C. Changing the subject quickly
D. Giving personal opinions immediately
Answer: B. Using open-ended questions
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, © 2026/27 Qs & Ans
Rationale: Open-ended questions encourage patients to share feelings and
information freely.
3. Which behavior demonstrates active listening?
A. Looking away while the patient speaks
B. Interrupting the patient frequently
C. Maintaining eye contact and attentiveness
D. Ignoring emotional cues
Answer: C. Maintaining eye contact and attentiveness
Rationale: Active listening requires focus, attention, and verbal/nonverbal
engagement.
4. Which form of communication includes facial expressions and body
language?
A. Written communication
B. Verbal communication
C. Nonverbal communication
D. Electronic communication
Answer: C. Nonverbal communication
Rationale: Nonverbal communication includes gestures, posture, facial
expressions, and eye contact.
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, © 2026/27 Qs & Ans
5. Which statement is an example of empathy?
A. “You should not feel upset.”
B. “I understand this situation is difficult for you.”
C. “Everything will be fine.”
D. “You are overreacting.”
Answer: B. “I understand this situation is difficult for you.”
Rationale: Empathy acknowledges and validates patient emotions.
6. Which communication barrier may occur when medical jargon is used?
A. Improved understanding
B. Miscommunication
C. Increased trust
D. Enhanced collaboration
Answer: B. Miscommunication
Rationale: Complex medical terms may confuse patients and reduce
understanding.
7. Which action supports patient confidentiality during communication?
A. Discussing patient information in elevators
B. Speaking quietly in private settings
C. Sharing information with unauthorized individuals
D. Leaving charts visible publicly
3
, © 2026/27 Qs & Ans
Answer: B. Speaking quietly in private settings
Rationale: Protecting patient privacy is essential during all communication.
8. Which communication technique involves repeating key patient words?
A. Clarifying
B. Reflecting
C. Confronting
D. Summarizing
Answer: B. Reflecting
Rationale: Reflecting helps patients explore thoughts and feelings further.
9. Which factor may affect communication with older adults?
A. Perfect hearing always
B. Sensory impairments
C. Unlimited energy
D. Increased reaction speed
Answer: B. Sensory impairments
Rationale: Hearing or vision changes may affect communication
effectiveness.
10. Which response is therapeutic?
4
Communication in Nursing Practice
Assessment | Questions And 100% Correct
Answers With Verified Rationales | Instant Pdf
Download
1. What is the primary purpose of therapeutic communication in nursing?
A. Avoid patient interaction
B. Build trust and support patient care
C. Replace documentation
D. Control patient decisions
Answer: B. Build trust and support patient care
Rationale: Therapeutic communication promotes understanding, trust, and
effective patient-centered care.
2. Which communication technique encourages patients to continue
talking?
A. Interrupting frequently
B. Using open-ended questions
C. Changing the subject quickly
D. Giving personal opinions immediately
Answer: B. Using open-ended questions
1
, © 2026/27 Qs & Ans
Rationale: Open-ended questions encourage patients to share feelings and
information freely.
3. Which behavior demonstrates active listening?
A. Looking away while the patient speaks
B. Interrupting the patient frequently
C. Maintaining eye contact and attentiveness
D. Ignoring emotional cues
Answer: C. Maintaining eye contact and attentiveness
Rationale: Active listening requires focus, attention, and verbal/nonverbal
engagement.
4. Which form of communication includes facial expressions and body
language?
A. Written communication
B. Verbal communication
C. Nonverbal communication
D. Electronic communication
Answer: C. Nonverbal communication
Rationale: Nonverbal communication includes gestures, posture, facial
expressions, and eye contact.
2
, © 2026/27 Qs & Ans
5. Which statement is an example of empathy?
A. “You should not feel upset.”
B. “I understand this situation is difficult for you.”
C. “Everything will be fine.”
D. “You are overreacting.”
Answer: B. “I understand this situation is difficult for you.”
Rationale: Empathy acknowledges and validates patient emotions.
6. Which communication barrier may occur when medical jargon is used?
A. Improved understanding
B. Miscommunication
C. Increased trust
D. Enhanced collaboration
Answer: B. Miscommunication
Rationale: Complex medical terms may confuse patients and reduce
understanding.
7. Which action supports patient confidentiality during communication?
A. Discussing patient information in elevators
B. Speaking quietly in private settings
C. Sharing information with unauthorized individuals
D. Leaving charts visible publicly
3
, © 2026/27 Qs & Ans
Answer: B. Speaking quietly in private settings
Rationale: Protecting patient privacy is essential during all communication.
8. Which communication technique involves repeating key patient words?
A. Clarifying
B. Reflecting
C. Confronting
D. Summarizing
Answer: B. Reflecting
Rationale: Reflecting helps patients explore thoughts and feelings further.
9. Which factor may affect communication with older adults?
A. Perfect hearing always
B. Sensory impairments
C. Unlimited energy
D. Increased reaction speed
Answer: B. Sensory impairments
Rationale: Hearing or vision changes may affect communication
effectiveness.
10. Which response is therapeutic?
4
