WGU Change Management and Innovation - C208 pre-assessment Exam
Questions and answers (Latest Update 2026) UPDATE!!WGU Change
Management and Innovation - C208 pre-assessment Exam Questions and
answers (Latest Update 2026) UPDATE!!
Three individuals within an organization that can play the role of change agent. - (answer)CEO
Consultant
Employee
First step (of eight) a change leader should take when implementing a change (Kotter). -
(answer)Establishing a sense of urgency.
Five stages of Everett Roger's Diffusion of Innovation model. - (answer)knowledge
persuasion
decision
implementation
confirmation
Type of change model that the head of a large company's human resource department should use when
changing the employee benefits program when he is unsure how the employees will respond to the
changes. - (answer)Descriptive
Two statements characterize low end disruption. - (answer)Innovation that is good enough.
Evolves over time into a product with more features.
Two approaches that would be appropriate for communicating change initiatives. - (answer)Address
concerns raised by the proposed change.
, WGU Change Management and Innovation - C208 pre-assessment Exam
Questions and answers (Latest Update 2026) UPDATE!!WGU Change
Management and Innovation - C208 pre-assessment Exam Questions and
answers (Latest Update 2026) UPDATE!!
Explain why the change is needed.
Essentially for a leader to communicate when undertaking organizational change. - (answer)A consistent
vision of the end result.
how should training be viewed during organizational change - (answer)as a worthwhile investment in a
successful transition
How can a leader connect with employees to help sustain organizational change? - (answer)offering
positive feedback
Which approach is proven and effective in using reinforcements to sustain change? - (answer)Repeating
the messages of vision, process, and goals through a variety of channels
What is a common cause for the failure of organizational change - (answer)unclear goals
Which role does creative tension play in organizational change according to Peter Senge? - (answer)It
drives people to bring reality in line with their vision
which emotion is prevalent among almost all employees during the process of organizational change? -
(answer)Stress
which practice can lead to unconscious resistance to attempts at organizational change? - (answer)tiring
staff with unrelated demands
Questions and answers (Latest Update 2026) UPDATE!!WGU Change
Management and Innovation - C208 pre-assessment Exam Questions and
answers (Latest Update 2026) UPDATE!!
Three individuals within an organization that can play the role of change agent. - (answer)CEO
Consultant
Employee
First step (of eight) a change leader should take when implementing a change (Kotter). -
(answer)Establishing a sense of urgency.
Five stages of Everett Roger's Diffusion of Innovation model. - (answer)knowledge
persuasion
decision
implementation
confirmation
Type of change model that the head of a large company's human resource department should use when
changing the employee benefits program when he is unsure how the employees will respond to the
changes. - (answer)Descriptive
Two statements characterize low end disruption. - (answer)Innovation that is good enough.
Evolves over time into a product with more features.
Two approaches that would be appropriate for communicating change initiatives. - (answer)Address
concerns raised by the proposed change.
, WGU Change Management and Innovation - C208 pre-assessment Exam
Questions and answers (Latest Update 2026) UPDATE!!WGU Change
Management and Innovation - C208 pre-assessment Exam Questions and
answers (Latest Update 2026) UPDATE!!
Explain why the change is needed.
Essentially for a leader to communicate when undertaking organizational change. - (answer)A consistent
vision of the end result.
how should training be viewed during organizational change - (answer)as a worthwhile investment in a
successful transition
How can a leader connect with employees to help sustain organizational change? - (answer)offering
positive feedback
Which approach is proven and effective in using reinforcements to sustain change? - (answer)Repeating
the messages of vision, process, and goals through a variety of channels
What is a common cause for the failure of organizational change - (answer)unclear goals
Which role does creative tension play in organizational change according to Peter Senge? - (answer)It
drives people to bring reality in line with their vision
which emotion is prevalent among almost all employees during the process of organizational change? -
(answer)Stress
which practice can lead to unconscious resistance to attempts at organizational change? - (answer)tiring
staff with unrelated demands
