2021
Leadership - <<<<answer>>>>ability to inspire others to achieve a desired outcome
Management - <<<<answer>>>>process of planning, organizing, directing, and
coordinating the work within an organization
Authoritative - <<<<answer>>>>* makes decisions for the group
* motivates by coercion
* communication down the chain of command
* work output by staff is high (good for crisis)
Democratic - <<<<answer>>>>* Includes group when decisions are made
* Motivates
* Communication up&down chain of command
* work output is good quality
Laissez-faire - <<<<answer>>>>*makes few decisions, little planning
*lack of motivation
*communication up&down chain of command
*work output is low
*effective with professional employees
Characteristics of a good leader - <<<<answer>>>>* Initiative
* Inspiration
* energy
* Positive attitude
* communication skills
* Respect
* Problem solving and critical thinking skills
Transformational leaders - <<<<answer>>>>empower followers to assume
responsibility for a communal vision, and personal development is a secondary outcome
Transactional leaders - <<<<answer>>>>focus on immediate problems, maintain status
quo, use rewards to motivate followers
Emotional intelligence in a leader - <<<<answer>>>>* insight to emotions of members
of the team
*understand the perspective of others
*encourage constructive criticism, be open to new ideas