Waffle House SVP Test – Study Guide, Practice Questions & Training
Prep
What percentage of customers live or work within 4 miles of your unit? - ✔✔80%
What tools do you need to change the bumpers on an Insignia Dish Machine? -
✔✔Screwdriver and Pliers
How many inside bumpers on the Hobart Dish Machine? - ✔✔2
How long should you allow the waffle iron cleaner to sit on the waffle bakers? - ✔✔5-30
minutes
To whom do you report any issues regarding the CCTV system? - ✔✔Security Department
A manager asks a grill operator to continue cooking chicken breasts after seeing them cooked at
an improper temperature. This is an example of which step in active managerial control? -
✔✔Corrective Action
What are the three phases of the door closers? - ✔✔Sweep, Latch, Backcheck
What name of the associate will appear on the schedule? - ✔✔Preferred name
Be sure to remove ______________ when serving grits. - ✔✔All of the plastic wrap
What needs to happen if you have oil leaking out of your door closer? - ✔✔Replace the door
closer
, How do you launch/view the online scheduling platform on ops express? - ✔✔Blue, "Go to
Online Scheduling" box
What is step 1 in cleaning the Wells Gen II waffle baker grids? - ✔✔Unplug and allow the
waffle bakers to cool off completely
What is the overtime payroll account number? - ✔✔602
What is the target dollar amount for cash register shortages? - ✔✔$20 or less
Blocked airflow in a refrigerator can lead to __________. - ✔✔Food not cooling properly
What is the best practice when home run recruiting? - ✔✔Ask associates to give out 3
recruiting cards per day.
Who can put items on the M1? - ✔✔Everyone
What must occur prior to cleaning the Traditional Waffle Bakers? - ✔✔Plug-in waffle baker in
the Backroom
The unit manager's days off are __________. - ✔✔Sacred
How often should your hood get cleaned? - ✔✔Once a quarter
When accommodating an employee's religious practices, what is considered an undue hardship
on the business? - ✔✔Other associates don't feel comfortable with the employee's religious
practices
Prep
What percentage of customers live or work within 4 miles of your unit? - ✔✔80%
What tools do you need to change the bumpers on an Insignia Dish Machine? -
✔✔Screwdriver and Pliers
How many inside bumpers on the Hobart Dish Machine? - ✔✔2
How long should you allow the waffle iron cleaner to sit on the waffle bakers? - ✔✔5-30
minutes
To whom do you report any issues regarding the CCTV system? - ✔✔Security Department
A manager asks a grill operator to continue cooking chicken breasts after seeing them cooked at
an improper temperature. This is an example of which step in active managerial control? -
✔✔Corrective Action
What are the three phases of the door closers? - ✔✔Sweep, Latch, Backcheck
What name of the associate will appear on the schedule? - ✔✔Preferred name
Be sure to remove ______________ when serving grits. - ✔✔All of the plastic wrap
What needs to happen if you have oil leaking out of your door closer? - ✔✔Replace the door
closer
, How do you launch/view the online scheduling platform on ops express? - ✔✔Blue, "Go to
Online Scheduling" box
What is step 1 in cleaning the Wells Gen II waffle baker grids? - ✔✔Unplug and allow the
waffle bakers to cool off completely
What is the overtime payroll account number? - ✔✔602
What is the target dollar amount for cash register shortages? - ✔✔$20 or less
Blocked airflow in a refrigerator can lead to __________. - ✔✔Food not cooling properly
What is the best practice when home run recruiting? - ✔✔Ask associates to give out 3
recruiting cards per day.
Who can put items on the M1? - ✔✔Everyone
What must occur prior to cleaning the Traditional Waffle Bakers? - ✔✔Plug-in waffle baker in
the Backroom
The unit manager's days off are __________. - ✔✔Sacred
How often should your hood get cleaned? - ✔✔Once a quarter
When accommodating an employee's religious practices, what is considered an undue hardship
on the business? - ✔✔Other associates don't feel comfortable with the employee's religious
practices
