CORRECT ACTUAL QUESTIONS AND
CORRECTLY WELL DEFINED ANSWERS
LATEST ALREADY GRADED A+
Specification barrier - ANSWERS-Difficulty of determining
just what the business wants IT to do - IT STRATEGY
Implementation Barrier - ANSWERS-Refers to those things
that prevent the development of an IT Portfolio that
adequately supports the business strategy. (infrastructure) -
IT PORTFOLIO
Contextual Barrier - ANSWERS-Deeply ingrained factors such
as organization culture, rules of engagement, attitude to
change and whether it is a rule or relationship driven -
ENVIRONMENT
Credibility Equation - ANSWERS-Credibility = expertise +
trustworthiness
,Key components to climbing the maturity levels
Capability - ANSWERS-Everything it takes, both visible and
behind the scenes, that makes producing a good or
providing a service possible.
Value Chain Capabilites - ANSWERS-Provide value to the
business partner
Demand Governance Capabilities - ANSWERS-Those which
are needed to managed the demand that flows into the
value chain
Enabling Capabilities - ANSWERS-Are needed to enable the
value chain or demand governance capabilities
Customer Value Hierarchy Model - ANSWERS-Table Stakes
Satisfiers
Differentiators
Relationship Strategy on a Page (RSOAP) - ANSWERS--Reach
mutual understanding of goals and means to achieve them
, - Clarifies commitments and expectations
- Defines a road map for achieving goals
RSOAP Overiew (5 sections) - ANSWERS-1) Shared Vision
2) Relationship Characteristics
3) Performance Measures
4) Key Initiatives
5) Operating Principles
Business Capability - ANSWERS-the expression or the
articulation of the capacity, materials and expertise an
organization needs in order to perform core functions. The
things the business must due in order to operate.
Business Capability Roadmapping - ANSWERS-A way to
clarify business capabilities needed to implement business
strategy and the IT Capabilities needed to enable those
business capabilities.
Overview of Business Capability Roadmapping - ANSWERS--
Identify Business Strategy
1) Roadmap Business Capabilities