Management (DSST)
(2026 Expert-Verified Final
Exam Q & A )
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,According to most research, which of the following factors C. Effect on family or personal life
is generally considered by people as MOST important in
deciding to take a job?
A. Control of work schedule
B. Salary/wage
C. Effect on family or personal life
D. Employer size
The first explicitly pro-union federal law passed in the C. Norris-LaGuardia Act of 1932
United States was the
A. Sherman Antitrust Act of 1890
B. Clayton Act of 1914
C. Norris-LaGuardia Act of 1932
D. Wagner Act of 1935
______ is the system condensing rate ranges into wider A. Broadbanding
classifications for employee rating.
A. Broadbanding
B. Anchoring
C. Codetermination
D. Dilation
During an employment interview, which of the following D. Whether candidate has ever worked under a different name
items of information can be lawfully solicited from an
applicant for the purpose of disqualification?
A. Arrest record
B. Prior marital status
C. Military discharge status, if not result of a military
conviction
D. Whether candidate has ever worked under a different
name
Which of the following best describes the effect of the B. An increasing gap between workers and business owners
Industrial Revolution (late 18th century) on the field of
human resources management?
A. Proliferation of mid-level managers
B. An increasing gap between workers and business
owners
C. A shorter workday for both management and labor
D. More dangerous working conditions
The _____ shop is a practice in which management tries to C. restricted
avoid the organization of labor into a union, without
violating labor laws.
A. open
B. agency
C. restricted
D. preferential
In the field of human resources, the term central tendency D. rating of all or most of the employees in the middle of a performance scale
refers to the
A. inclination for all workers to perform at an average level
B. most likely behavior from a group of employees in a
given situation
C. inclination for an employee to remain in a static state,
with no desire for advancement
D. rating of all or most of the employees in the middle of a
performance scale
Of all the possible uses for performance evaluations within C. Promoting communication between superiors and subordinates
an organization, which tends to be most INFREQUENTLY
used?
A. Helping organization to identify individual employees'
strengths and weaknesses
B. Wage and salary administration
C. Promoting communication between superiors and
subordinates
D. Performance feedback
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, The main obstacle that top management encounters in B. all other resources are evaluated in terms of money, and in most organizations
making strategic planning decisions regarding human people are not
resources is that
A. workers increasingly demand to be included in the
process
B. all other resources are evaluated in terms of money,
and in most organizations people are not
C. human resources are not as important in capital-
intensive organizations
D. in some sectors, turnover rates are too high to allow
accurate projections
In what year was the Occupational Safety and Health C. 1971
Adminstration (OSHA) formed?
A. 1935 B. 1955 C. 1971 D. 1980
A(n) _____ test will measure how well an applicant can do A. proficiency
a sample of work that is to be performed.
A. proficiency
B. aptitude
C. psychomotor
D. job knowledge
Which of the following groups is least likely to benefit from B. Religious minorities
an organization's affirmative action program?
A. Ethnic minorities
B. Religious minorities
C. Women
D. Racial minorities
Which of the following statements about human resources C. Human resource management practices and policies should be left to human
management is LEAST supported by research and field resource managers, so that operating managers can focus on other elements of
experience? organizational success.
A. Human resources management should focus on quality,
customer service, employee involvement, productivity,
teamwork, and creating a flexible workforce.
B. The biggest challenge for human resource managers is
to shift their attention from current operations to developing
strategies for the future
C. Human resource management practices and policies
should be left to human resource managers, so that
operating managers can focus on other elements of
organizational success.
D. Globalization, downsizing, and the changing
demographics of the workforce are the external forces
most likely to affect a company's competitiveness in the
21st century.
Each of the following is a commonly accepted function of C. determining the appropriate collective bargaining units among groups of workers
the collective bargaining process, EXCEPT
A. establishing a method for the settlement of disputes
during the lifetime of a contract
B. administering labor agreements
C. determining the appropriate collective bargaining units
among groups of workers
D. establishing and revising the rules of the workplace
The degree to which a test, interview, or performance D. content
evaluation measures skills, knowledge, or an employee's
ability to perform is known as ____ validity.
A. criterion-related
B. construct
C. skills
D. content
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