DANTES DSST Test
(2026 Expert-Verified Final
Exam Q & A )
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,Which of the following is true of Maslow's hierarchy of d. It is a theory about human motivation.
needs theory?
a. Esteem is the summit of a human being's existence.
b. Steps in the theory can be skipped by a select few.
c. It is composed of six needs.
d. It is a theory about human motivation.
All of the following are factors that are necessary in the a. trust
communication process EXCEPT
a. trust
b. the channel
c. a receiver
d. the source
Job rotation is used primarily to c. keep employees from getting bored
a. maintain motivation
b. train employees on increasingly difficult skills
c. keep employees from getting bored
d. increase company productivity
Which of the following is NOT thought to be a determinant a. Emotional intelligence
of personality?
a. Emotional intelligence
b. Heredity
c. Situation
d. Environment
Which of the following is considered an unethical political b. Playing territorial games
tactic to gain power in an organization?
a. Keeping informed about vital information
b. Playing territorial games
c. Asking happy customers to contact your manager
d. Developing powerful contacts
All of the following disciplines have contributed to the a. information technology
foundations of the field of organizational behavior EXCEPT
a. information technology
b. psychology
c. sociology
d. political science
What do denial, stereotyping, and projection have in b. They are all ways to deal with sensory information.
common?
a. They are all learning styles.
b. They are all ways to deal with sensory information.
c. They are all components of attitudes.
d. They are all ways to make decisions.
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, The office grapevine is an example of c. information communication
a. an open-door policy
b. formal communication
c. information communication
d. management-by-walking-around
The following are true about making good business d. an estimated 20 percent of decisions made in organizations fail
decisions EXCEPT
a. good business decisions can help you live longer
b. making good business decisions is more complex than
most understand
c. good business decisions are valuable for your career
d. an estimated 20 percent of decisions made in
organizations fail
What is considered a standard response for routine a. Programmed decision
problems?
a. Programmed decision
b. Nonroutine decision
c. Implementation
d. Hunch
A manager trying to motivate an employee should c. give ample feedback
a. focus on punishments
b. schedule rewards continuously
c. give ample feedback
d. keep rewards private between the manager and the
employee
What is the best way for new employees to learn about an d. By observing leaders and socialization
organization's culture?
a. By participating in company-sponsored events
b. By the training provided in orientation
c. By studying the company handbook
d. By observing leaders and socialization
Which of the following is the least effective method of c. Coalition formation
influencing others?
a. Inspirational appeal
b. Rational persuasion
c. Coalition formation
d. Consultation
Cross-functional teams are d. used most often for the purpose of product development
a. made up of workers in the same specialty
b. uncommon
c. made up of workers from a wide span of organizational
levels
d. used most often for the purpose of product development
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