WGU D576 INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY PRE-ASSESSMENT |
2026 UPDATE | QUESTIONS AND ANSWERS | 100% CORRECT.
Correct
Incorrect
1 of 70
Term
Which factor determines the extent to which employees accept and
handle change?
Give this one a try later!
The leader making the change The possibility of more change
The name of the change The chance of reversing the change
Don't know?
2 of 70
Term
,Which comparison of the Organizational Commitment Questionnaire
(OCQ) and the Organizational Commitment Scale (OCS) is accurate?
Give this one a try later!
The OCQ measures a desire to
The OCQ uses industry-specific
remain with the organization,
weights for factors, but the OCS
but the OCS measures
weights all factors equally.
identification.
The OCQ is meant for office-based The OCQ is based on multiple-choice
employees, but the OCS was items, but the OCS is dynamically
developed for physical laborers. measured in an interview.
Don't know?
3 of 70
Term
What is the difference between an ombudsman and a union steward in
an organization?
Give this one a try later!
An ombudsman is supervised at the vice presidential level, while a union steward is
not typically supervised at such a high level.
, An ombudsman is responsible for representing employees in labor disputes, while a
union steward is responsible for finding solutions acceptable to both parties.
An ombudsman is an informal liaison who is a volunteer, while a union steward is a
formal representative of management.
An ombudsman is typically neutral and works for compromise, while a union
steward may face challenges due to adversarial relationships.
Don't know?
4 of 70
Term
Which employee action will occur during the "Defense" stage of
organizational change?
Give this one a try later!
Justify their current ways of
Deny that any changes are necessary
doing things
Implement innovative solutions to
Adapt readily to the new system
improve processes
Don't know?
5 of 70
, Term
Which strategy is effective for reducing work-related stress?
Give this one a try later!
Avoid frequent travel. Perform tasks individually.
Minimize distractions. Walk around outside.
Don't know?
6 of 70
Term
Why should companies carefully document critical behaviors?
Give this one a try later!
It helps determine which
It enables the evaluator to
performance dimensions should be
remember specific behaviors.
chosen.
It can be used to identify how
It ensures the alignment of company
policies may be hindering
policies with employee beliefs.
productivity.
2026 UPDATE | QUESTIONS AND ANSWERS | 100% CORRECT.
Correct
Incorrect
1 of 70
Term
Which factor determines the extent to which employees accept and
handle change?
Give this one a try later!
The leader making the change The possibility of more change
The name of the change The chance of reversing the change
Don't know?
2 of 70
Term
,Which comparison of the Organizational Commitment Questionnaire
(OCQ) and the Organizational Commitment Scale (OCS) is accurate?
Give this one a try later!
The OCQ measures a desire to
The OCQ uses industry-specific
remain with the organization,
weights for factors, but the OCS
but the OCS measures
weights all factors equally.
identification.
The OCQ is meant for office-based The OCQ is based on multiple-choice
employees, but the OCS was items, but the OCS is dynamically
developed for physical laborers. measured in an interview.
Don't know?
3 of 70
Term
What is the difference between an ombudsman and a union steward in
an organization?
Give this one a try later!
An ombudsman is supervised at the vice presidential level, while a union steward is
not typically supervised at such a high level.
, An ombudsman is responsible for representing employees in labor disputes, while a
union steward is responsible for finding solutions acceptable to both parties.
An ombudsman is an informal liaison who is a volunteer, while a union steward is a
formal representative of management.
An ombudsman is typically neutral and works for compromise, while a union
steward may face challenges due to adversarial relationships.
Don't know?
4 of 70
Term
Which employee action will occur during the "Defense" stage of
organizational change?
Give this one a try later!
Justify their current ways of
Deny that any changes are necessary
doing things
Implement innovative solutions to
Adapt readily to the new system
improve processes
Don't know?
5 of 70
, Term
Which strategy is effective for reducing work-related stress?
Give this one a try later!
Avoid frequent travel. Perform tasks individually.
Minimize distractions. Walk around outside.
Don't know?
6 of 70
Term
Why should companies carefully document critical behaviors?
Give this one a try later!
It helps determine which
It enables the evaluator to
performance dimensions should be
remember specific behaviors.
chosen.
It can be used to identify how
It ensures the alignment of company
policies may be hindering
policies with employee beliefs.
productivity.
