GEB 3213 Exam 2 – Trammell
Question and Answer Latest
2026 Update!!!
What are approaches to communication dictated by?
Correct Answer: Cultural contexts - the cultural norms
Why does the US prefer the direct approach?
Correct Answer: Because we value sincerity and
openness.
The US business culture favors _______ thinking.
We prefer things explained in a ______ & _________
fashion.
Correct Answer: Linear
chronological & narrative
What is unique about the indirect approach in regards to
other cultures? (2)
Correct Answer: 1. Point Not at beginning
2. Prioritizes vital cultural norms.
Indirectness may include what? (5)
Correct Answer: 1. Deliberate use of ambiguity
2. Elaborate courtesy and graciousness in wording
3. Meaning carried with message's context
4. Digressions
5. Hierarchy in business
Why is ambiguity used in the indirect approach? (5)
Correct Answer: 1. Takes pressure of responsibility off the
reader/writer.
1
,2. To "save face"
3. It creates multiple meanings
4. Could signal the writer's subtleness and skill to the
reader.
5. Suggest reader to pay attention to whats not said
What is paralanguage?
Correct Answer: Vocal Qualifiers and Vocalizations.
List some vocal qualifiers.
Correct Answer: Pitch, volume, velocity
List some vocalizations.
Correct Answer: Non-word vocalizers and fillers
i.e. "uh-huh"
How does the US view high pitch?
How does the French?
Correct Answer: US: Speaker is uncertain/doubtful
It it typical.
How can nonword vocalizers be misinterpreted?
Correct Answer: US "uh-huh" is good but in Japan it
means Yes
How is eye contact seen in the US?
In Japan?
Correct Answer: US: Honesty
Japan: Invasion of privacy; rude
What is different in regards to gestures between the US,
Japanese and Middle Eastern business culture?
Correct Answer: Middle East:Use very large gestures,
touch listener,
US: not as expressive, still uses forceful gestures
(drumming to underline point)
Japan: Very few gestures
2
, What are the different categories of nonverbals? (5)
Correct Answer: 1. Chronemics
2. Oculemics
3. Haptics
4. Olfactics
5. Chromatics
What are some other nonverbal considerations we should
make in meeting with people from other countries? (4)
Correct Answer: 1. Use of office space
2. Silence
3. Greetings
4. Personal space
What is chronemics?
Correct Answer: A culture's attitudes and perceptions of
time.
What are the different views of chronemics?
Correct Answer: Monochronic and polychronic
What is the monochronic view?
Correct Answer: Time is seen as linear and work is seen
as a task by task accomplishment within a time frame.
What is the polychronic view?
Correct Answer: Time is seen as elastic and open-ended.
Doing several important tasks simultaneously
Which countries are monochronic and polychronic?
Correct Answer: M: US, North America
P: South & Central America, Mediterranean, Middle East
Which countries take time commitments very seriously?
Correct Answer: 1. US
2. Northern Europe
3
Question and Answer Latest
2026 Update!!!
What are approaches to communication dictated by?
Correct Answer: Cultural contexts - the cultural norms
Why does the US prefer the direct approach?
Correct Answer: Because we value sincerity and
openness.
The US business culture favors _______ thinking.
We prefer things explained in a ______ & _________
fashion.
Correct Answer: Linear
chronological & narrative
What is unique about the indirect approach in regards to
other cultures? (2)
Correct Answer: 1. Point Not at beginning
2. Prioritizes vital cultural norms.
Indirectness may include what? (5)
Correct Answer: 1. Deliberate use of ambiguity
2. Elaborate courtesy and graciousness in wording
3. Meaning carried with message's context
4. Digressions
5. Hierarchy in business
Why is ambiguity used in the indirect approach? (5)
Correct Answer: 1. Takes pressure of responsibility off the
reader/writer.
1
,2. To "save face"
3. It creates multiple meanings
4. Could signal the writer's subtleness and skill to the
reader.
5. Suggest reader to pay attention to whats not said
What is paralanguage?
Correct Answer: Vocal Qualifiers and Vocalizations.
List some vocal qualifiers.
Correct Answer: Pitch, volume, velocity
List some vocalizations.
Correct Answer: Non-word vocalizers and fillers
i.e. "uh-huh"
How does the US view high pitch?
How does the French?
Correct Answer: US: Speaker is uncertain/doubtful
It it typical.
How can nonword vocalizers be misinterpreted?
Correct Answer: US "uh-huh" is good but in Japan it
means Yes
How is eye contact seen in the US?
In Japan?
Correct Answer: US: Honesty
Japan: Invasion of privacy; rude
What is different in regards to gestures between the US,
Japanese and Middle Eastern business culture?
Correct Answer: Middle East:Use very large gestures,
touch listener,
US: not as expressive, still uses forceful gestures
(drumming to underline point)
Japan: Very few gestures
2
, What are the different categories of nonverbals? (5)
Correct Answer: 1. Chronemics
2. Oculemics
3. Haptics
4. Olfactics
5. Chromatics
What are some other nonverbal considerations we should
make in meeting with people from other countries? (4)
Correct Answer: 1. Use of office space
2. Silence
3. Greetings
4. Personal space
What is chronemics?
Correct Answer: A culture's attitudes and perceptions of
time.
What are the different views of chronemics?
Correct Answer: Monochronic and polychronic
What is the monochronic view?
Correct Answer: Time is seen as linear and work is seen
as a task by task accomplishment within a time frame.
What is the polychronic view?
Correct Answer: Time is seen as elastic and open-ended.
Doing several important tasks simultaneously
Which countries are monochronic and polychronic?
Correct Answer: M: US, North America
P: South & Central America, Mediterranean, Middle East
Which countries take time commitments very seriously?
Correct Answer: 1. US
2. Northern Europe
3
