LPQ CERT 2026/2027 ACTUAL
QUESTIONS WITH VERIFIED
ANSWERS.
1. The crime of taking or attempting to take property from the
care, custody or control of another by force, through the
threat of violence or force, or by other means of intimidation
is known as: - correct answer-Robbery
2. The dollar amount a seller collects after deducting all of the
various costs that are associated with a sale is known as: -
correct answer-Net Sales
3. If a store has a Net Profit of 4% and that same store incurred
a loss of $3000 in an associate theft, then what would be the
dollars needed to offset that loss in incremental sales? -
correct answer-$75,000 in sales
4. An accurate comprehension and perspective on the many
different elements of shrink control, how those elements are
interrelated with the other aspects of the business, and
cultivating a way of thinking that instills a sense of urgency
, and importance that shrink issues must hold in our day to
day tasks and responsibilities are all critical components of: -
correct answer-A shrink awareness plan
5. If a store has a Net Profit of 4% and that same store incurred
a loss of $40,000 in inventory shrinkage, then what would be
the dollars needed to offset that loss in incremental sales? -
correct answer-$1,000,000 in sales
6. An alert and conscientious sales associate is a shoplifter's
worst enemy. Approaching and greeting customers, making
eye contact, offering assistance and other practices that help
to effectively manage the customer visit are examples of how
good Loss Prevention practices can effectively correspond
to: - correct answer-Good customer service practices
7. The actions taken when we recognize that an individual is
involved in a theft (or we believe that the individual through
their behavior may become involved in a theft) to make the
individual aware of our presence and thus discourage the
dishonest activity is known as: - correct answer-Active
Deterrence
,8. Loss Prevention principles should be built on a positive,
upbeat and constructive foundation. Instead of simply looking
to uncover dishonesty, we should also strive to promote
values and integrity. We should look to establish personal
integrity; demonstrating the desire to make choices that are
objective and honorable and spreading that message
through our awareness training programs. This important
Loss Prevention concept is known as establishing: - correct
answer-A culture of honesty
9. Strong product presentation coupled with proper and
effective use of store fixtures and displays will increase sales
for the merchandise, draw in more customers, eliminate
many opportunities for dishonest customers, increase
associate exposure to the specific area and provide
improved visual indicators when product is missing. These
are all examples of how good Loss Prevention practices can
effectively correspond to: - correct answer-good
merchandising practices
10. In order to establish an effective Training & Awareness
program that best suits our needs, engages our employees
and sends the desired message, a primary objective will be
to: - correct answer-build a program that reflects the
company culture
, 11. Employing one of several technologies, these widely
recognized and commonly utilized security devices are the
products most often associated with a preventative approach
to merchandise management. Product tags are attached
directly to the merchandise, with pedestals commonly
located at the entrances of a store; sounding when one of
the tags has passed into the frequency/field ranges: - correct
answer-Electronic Article Surveillance (EAS) Tags
12. A method used in retail to convince those with less than
honorable intentions that there is a legitimate chance that
they are being watched - whether we are actually watching
or not, is commonly referred to as: - correct answer-
Concealed Surveillance
13. Typically utilized with product that would be considered
high risk for pilferage, merchandise alarms are often
attached to an individual piece of merchandise displayed on
the selling floor and subsequently secured to the display
stand. Rather than taking these steps, why wouldn't we
simply secure these items in a display case? - correct
answer-This security method adds a layer of protection for
the item while generally allowing customers to access and/or
handle the merchandise
QUESTIONS WITH VERIFIED
ANSWERS.
1. The crime of taking or attempting to take property from the
care, custody or control of another by force, through the
threat of violence or force, or by other means of intimidation
is known as: - correct answer-Robbery
2. The dollar amount a seller collects after deducting all of the
various costs that are associated with a sale is known as: -
correct answer-Net Sales
3. If a store has a Net Profit of 4% and that same store incurred
a loss of $3000 in an associate theft, then what would be the
dollars needed to offset that loss in incremental sales? -
correct answer-$75,000 in sales
4. An accurate comprehension and perspective on the many
different elements of shrink control, how those elements are
interrelated with the other aspects of the business, and
cultivating a way of thinking that instills a sense of urgency
, and importance that shrink issues must hold in our day to
day tasks and responsibilities are all critical components of: -
correct answer-A shrink awareness plan
5. If a store has a Net Profit of 4% and that same store incurred
a loss of $40,000 in inventory shrinkage, then what would be
the dollars needed to offset that loss in incremental sales? -
correct answer-$1,000,000 in sales
6. An alert and conscientious sales associate is a shoplifter's
worst enemy. Approaching and greeting customers, making
eye contact, offering assistance and other practices that help
to effectively manage the customer visit are examples of how
good Loss Prevention practices can effectively correspond
to: - correct answer-Good customer service practices
7. The actions taken when we recognize that an individual is
involved in a theft (or we believe that the individual through
their behavior may become involved in a theft) to make the
individual aware of our presence and thus discourage the
dishonest activity is known as: - correct answer-Active
Deterrence
,8. Loss Prevention principles should be built on a positive,
upbeat and constructive foundation. Instead of simply looking
to uncover dishonesty, we should also strive to promote
values and integrity. We should look to establish personal
integrity; demonstrating the desire to make choices that are
objective and honorable and spreading that message
through our awareness training programs. This important
Loss Prevention concept is known as establishing: - correct
answer-A culture of honesty
9. Strong product presentation coupled with proper and
effective use of store fixtures and displays will increase sales
for the merchandise, draw in more customers, eliminate
many opportunities for dishonest customers, increase
associate exposure to the specific area and provide
improved visual indicators when product is missing. These
are all examples of how good Loss Prevention practices can
effectively correspond to: - correct answer-good
merchandising practices
10. In order to establish an effective Training & Awareness
program that best suits our needs, engages our employees
and sends the desired message, a primary objective will be
to: - correct answer-build a program that reflects the
company culture
, 11. Employing one of several technologies, these widely
recognized and commonly utilized security devices are the
products most often associated with a preventative approach
to merchandise management. Product tags are attached
directly to the merchandise, with pedestals commonly
located at the entrances of a store; sounding when one of
the tags has passed into the frequency/field ranges: - correct
answer-Electronic Article Surveillance (EAS) Tags
12. A method used in retail to convince those with less than
honorable intentions that there is a legitimate chance that
they are being watched - whether we are actually watching
or not, is commonly referred to as: - correct answer-
Concealed Surveillance
13. Typically utilized with product that would be considered
high risk for pilferage, merchandise alarms are often
attached to an individual piece of merchandise displayed on
the selling floor and subsequently secured to the display
stand. Rather than taking these steps, why wouldn't we
simply secure these items in a display case? - correct
answer-This security method adds a layer of protection for
the item while generally allowing customers to access and/or
handle the merchandise
