ULL Mueller ITEC 462 TEST 2 STUDY
GUIDE 2026/2027 ACCURATE QUESTIONS
WITH CORRECT DETAILED SOLUTIONS ||
100% GUARANTEED PASS
<NEWEST VERSION>
1. Which of the following is an effective way for a manager to buold trust with
employees? - ANSWER ✔ Avoid threatening the values of others
2. Which is true about theory X? - ANSWER ✔ It explains the bulk of
traditional management action
3. Mark sets goals independently and makes all decisions for his team. What is
his leadership style? - ANSWER ✔ autocratic
4. Which of the following is a participative approach to leadership? -
ANSWER ✔ suggestion box
5. Which of the following is an example of why participative leadership
sometimes fails? - ANSWER ✔ employees feel intense performance
pressure
6. Your authority as a leader has not been clearly defined by top management.
What leadership approach will work best for you? - ANSWER ✔
participatory
, 7. The idea that employees vary in competence and motivation to preform and
that managers should adapt their approach based on employee development
stages is called the ____? - ANSWER ✔ situational model of leadership
8. Which of thee following refers to the process in which data is gathered on a
supervisor from managers, peers, and subordinates and analyzing them to
improve performance? - ANSWER ✔ 360 degree feedback
9. Employee benefits and good pay meets what type of employee need? -
ANSWER ✔ maintenance factors
10.Extending the boundaries of a job by adding different tasks at the same level
of experience is called ____? - ANSWER ✔ job enlargement
11.Harry has explained to his team the expectations of the upcoming project.
Which step in the performance feedback process does this represent? -
ANSWER ✔ specify the desired outcomes
12.Kate has observed employee progress and has shared that with her team.
Which step in the performance feedback does this represent? - ANSWER ✔
monitor the employees performance
13.Helena just rewarded her team after the first draft completion of their
project. Which step in the performance feedback process does this represent?
- ANSWER ✔ immediately provide recognition for early evidence of
results
14.Someone who willfully stays away from work in the hope that their absence
will cause an inconvenience is: - ANSWER ✔ an aggressive absence
GUIDE 2026/2027 ACCURATE QUESTIONS
WITH CORRECT DETAILED SOLUTIONS ||
100% GUARANTEED PASS
<NEWEST VERSION>
1. Which of the following is an effective way for a manager to buold trust with
employees? - ANSWER ✔ Avoid threatening the values of others
2. Which is true about theory X? - ANSWER ✔ It explains the bulk of
traditional management action
3. Mark sets goals independently and makes all decisions for his team. What is
his leadership style? - ANSWER ✔ autocratic
4. Which of the following is a participative approach to leadership? -
ANSWER ✔ suggestion box
5. Which of the following is an example of why participative leadership
sometimes fails? - ANSWER ✔ employees feel intense performance
pressure
6. Your authority as a leader has not been clearly defined by top management.
What leadership approach will work best for you? - ANSWER ✔
participatory
, 7. The idea that employees vary in competence and motivation to preform and
that managers should adapt their approach based on employee development
stages is called the ____? - ANSWER ✔ situational model of leadership
8. Which of thee following refers to the process in which data is gathered on a
supervisor from managers, peers, and subordinates and analyzing them to
improve performance? - ANSWER ✔ 360 degree feedback
9. Employee benefits and good pay meets what type of employee need? -
ANSWER ✔ maintenance factors
10.Extending the boundaries of a job by adding different tasks at the same level
of experience is called ____? - ANSWER ✔ job enlargement
11.Harry has explained to his team the expectations of the upcoming project.
Which step in the performance feedback process does this represent? -
ANSWER ✔ specify the desired outcomes
12.Kate has observed employee progress and has shared that with her team.
Which step in the performance feedback does this represent? - ANSWER ✔
monitor the employees performance
13.Helena just rewarded her team after the first draft completion of their
project. Which step in the performance feedback process does this represent?
- ANSWER ✔ immediately provide recognition for early evidence of
results
14.Someone who willfully stays away from work in the hope that their absence
will cause an inconvenience is: - ANSWER ✔ an aggressive absence
