QUESTIONS WITH CORRECT ANSWERS
2026-2027
Aim - correct answer-The intention to reach a goal.
Asset - correct answer-Something the business owns; it has a value.
Air pollution - correct answer-
The presence or introduction of harmful substances into the air causing disease, allergies or damage to
humans, animals, plants or the built environment.
Advertising - correct answer-
A method of communicating information about the product; the business pays for advertising time/spa
ce.
Consumer law - correct answer-
Laws designed to ensure that businesses make products that are safe and of good quality, and that the
y deal with customers honestly and fairly.
Brand image - correct answer-
The consumers' perception of the brand; its character, qualities and shortcomings. It is developed over
time and operates as a consistent theme through advertising campaigns.
Average rate of return - correct answer-
The average profit for the year as a percentage of the original investment.
Business plan - correct answer-
A detailed statement of how the business intends to operate, either at start-
up or during a given period of time.
Competition - correct answer-
The rivalry between businesses looking to sell their goods/services in the same market.
,Consumer spending - correct answer-
The money spent by households on goods and services to satisfy their needs and wants.
Channels of distribution - correct answer-
The route the ownership of the product transfers from the seller to the buyer; it may be a single trans
action or pass through others such as wholesalers, distributors, agents and retailers.
Break-even chart - correct answer-
A diagrammatic representation of the costs and revenue for a product; it plots total costs against total
sales revenue, showing the break-even point where they cross.
Break-even output - correct answer-
The point at which the business' total sales equals the total costs. There is neither profit nor loss.
Cost - correct answer-The money spent by a business on goods and services.
Competitive pricing - correct answer-
Setting the price of a product so that it is in line with competitors' prices.
Contracts of employment - correct answer-
A legal document that sets out the terms and conditions of the job for the employer and the employe
e.
Customer - correct answer-
Individuals, businesses or organisations that purchase goods/services and make decisions about which
supplier to choose.
Disposal of waste - correct answer-
The removal, storage or destruction of unwanted material. Methods include recycling, burning and lan
dfill sites.
, Cost-plus pricing - correct answer-
Setting the price of a good or service at an amount higher than the cost of producing it so that a profi
t is made.
Cash - correct answer-Money that the business has in cash or at the bank.
Cash flow forecast - correct answer-
A financial planning tool that estimates the money coming into and going out of the business on a mo
nth-by-
month basis; it allows the business to predict times when additional finance may be needed to maintai
n liquidity.
Customer engagement - correct answer-
The relationship between the business and the customer that puts the customer's requirements at the
centre of the operation to build brand loyalty.
E-commerce - correct answer-Business transactions carried out electronically on the internet
Customer satisfaction - correct answer-
Whether customers are pleased with the goods/services they receive; whether they would purchase a
gain.
Demand - correct answer-
The quantity of a particular product that will be bought at particular price over a specific time.
Extension strategies - correct answer-
Methods that can be used to prolong the life of a product; could include price reductions, modification
s to the product or relaunch.
Cash inflow - correct answer-Money received by the business from its operations or investments.
Employment law - correct answer-
Rulings that relate to the rights and responsibilities of people who work for a business; they affect the
recruitment and selection process and how the business deals with its workers.