WGU C724 – Information Systems Management PHGO | Actual study
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PRE-ASSESSMENT - INFORMATION SYSTEMS MANAGEMENT
PHGO
Attempt #1
Status: Passed
1.
Which activity is an example of how information systems support business functions of human resource
departments?
YOUR CORRECT
ANSWER ANSWER
An employee processes invoices to be paid using proprietary software.
An employee verifies a customer’s credit status using a credit check software.
An employee processes monthly payroll checks and benefits using an open-
source software.
An employee reviews daily inventory reports using an inventory management
software.
2.
There are six major components of a computer-based information system, four of which are also in the
information technology component. Which two components are only parts of the information system?
Choose 2 answers
YOUR CORRECT
ANSWER ANSWER
People
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Hardware
Software
Data
Networks
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YOUR CORRECT
ANSWER ANSWER
Processes
3.
A police department at a large metropolitan city implemented an information system that analyzes
historical crime data, including date and locations as well as other external, environmental, and city-
related data. The system then produces daily predictive reports of the major locations around the city that
are likely to require additional police attention. The police department uses the reports to plan the
officers’ patrol routes, targeting the areas that the system predicted to have high likelihood of incidents.
Which type of computer-based information system provides a competitive advantage based on the
described scenario?
YOUR CORRECT
ANSWER ANSWER
A geographic information system (GIS) that helps increase market share
A decision support system (DSS) that improves decision-making
A transaction processing system (TPS) that promotes product differentiation
A management information system (MIS) that enhances the customer experience
4.
A police department at a large metropolitan city implemented an information system that integrates
historical crime data, including date and locations to other external, environmental, and city-related data.
The system then produces daily predictive reports of the major locations around the city that are likely to
require additional police attention. The police department uses the reports to plan the officers’ patrol
routes, targeting the areas that the system predicted to have high likelihood of incidents.
Which two strategies does the information system at the police department aim to accomplish?
Choose 2 answers
YOUR CORRECT
ANSWER ANSWER
Improving decision-making
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ANSWER ANSWER
Cost saving
Product differentiation
Customer satisfaction
Operational efficiency
5.
Which business function is primarily the responsibility of production and operations information systems?
YOUR CORRECT
ANSWER ANSWER
Accounts payable
Quality control
Recruiting and training
Product pricing
6.
A small company that is growing quickly into a medium-sized company is facing the challenge of
consolidating and storing information received from multiple sources from the ground up in order to
ensure that operations run efficiently. The company needs to hire an expert who will, in addition to the
above, maintain security and apply upgrades as needed.
Which IT professional does the company need to hire in order to address this challenge?
YOUR CORRECT
ANSWER ANSWER
Chief technology officer
Database administrator
Computer programmer
Web developer
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