Western Governors University
LANIF • 517C
★ ★
W College of Business • Organizational Behavior
A NEW KIND OF U
EST. 1997
C715 — Organizational Behavior
CO M P R E H E N S I V E F I N A L A SS E SS M E N T
INSTITUTION Western Governors University COURSE CODE C715
PROGRAM Bachelor of Science in Business ACADEMIC YEAR
EXAM TITLE Organizational Behavior — TOTAL QUESTIONS 45 Questions
Comprehensive Final
COURSE TITLE Organizational Behavior FORMAT Multiple Choice — Select the Single Best
Answer
EXAMINATION INSTRUCTIONS
▸ Select the single best answer for each multiple-choice question.
▸ This comprehensive examination covers personality, perception, motivation, group dynamics, conflict, teams, organizational
culture, leadership, power, and performance evaluation.
▸ Correct answers and detailed rationales appear below each question.
▸ All content is aligned with WGU C715 Organizational Behavior competencies.
PERSONALITY, MOTIVATION, GROUPS, LEADERSHIP & PERFORMANCE Questions 1 – 45
1. The heredity approach states that an individual's personality is determined by:
A. Social background and upbringing
B. Molecular structure of genes (determined at time of conception)
C. Economic and environmental factors
D. Peer influences and social circles
CORRECT ANSWER B — Molecular structure of genes (determined at time of conception)
RATIONALE The heredity approach argues that personality traits are largely determined by genetic inheritance—the
molecular structure of genes—established at conception. Twin studies support significant heritability of
personality. Options A, C, and D describe environmental/nurture influences, not the heredity approach.
2. What is the major problem with the Myers-Briggs Type Indicator (MBTI)?
A. It is too expensive to administer
B. It forces a person to be categorized as either one type or another (dichotomous)
C. It only measures extroversion
D. It is unreliable across cultures
CORRECT ANSWER B — It forces a person to be categorized as either one type or another (dichotomous)
RATIONALE The MBTI categorizes people into binary types (E/I, S/N, T/F, J/P), but personality traits exist on continuums.
Forcing dichotomous classification loses information and oversimplifies personality. The Big Five model
addresses this by measuring traits on a spectrum rather than types.
, 3. Among all Big Five personality traits, which is most consistently related to job performance?
A. Extroversion
B. Agreeableness
C. Conscientiousness
D. Emotional stability
CORRECT ANSWER C — Conscientiousness
RATIONALE Conscientiousness—characterized by organization, dependability, and achievement orientation—is the
strongest predictor of job performance across occupations. People high in conscientiousness are valuable in
teams because they back up fellow team members.
4. Individuals scoring _____ have a strong ability to adjust their behavior to external, situational factors.
A. Low on self-monitoring
B. High on self-monitoring
C. Low on conscientiousness
D. High on narcissism
CORRECT ANSWER B — High on self-monitoring
RATIONALE Self-monitoring is the ability to regulate behavior to fit external situations. High self-monitors are adaptable,
reading situational cues and adjusting accordingly. They can behave differently across contexts. Low self-
monitors display consistent behavior regardless of situation.
5. According to Rokeach, what is an instrumental value?
A. Desirable end-states of existence (goals to achieve)
B. Preferable modes of behavior that achieve terminal values, such as personal discipline
C. Values that are fixed and unchanging throughout life
D. Values determined solely by cultural background
CORRECT ANSWER B — Preferable modes of behavior that achieve terminal values, such as personal discipline
RATIONALE Rokeach distinguished terminal values (end-states like social recognition, world peace) from instrumental
values (behavioral means like personal discipline, honesty). Values have content (what is important) and
intensity (how important) attributes.
6. With reference to Hofstede's framework, which country scores highest in individualism?
A. China
B. Japan
C. United States
D. Brazil
CORRECT ANSWER C — United States
RATIONALE Hofstede's cultural dimensions identify the United States as the highest-scoring country on individualism—
valuing personal achievement, autonomy, and individual rights over collective group goals. Asian and Latin
American cultures tend toward collectivism.
LANIF • 517C
★ ★
W College of Business • Organizational Behavior
A NEW KIND OF U
EST. 1997
C715 — Organizational Behavior
CO M P R E H E N S I V E F I N A L A SS E SS M E N T
INSTITUTION Western Governors University COURSE CODE C715
PROGRAM Bachelor of Science in Business ACADEMIC YEAR
EXAM TITLE Organizational Behavior — TOTAL QUESTIONS 45 Questions
Comprehensive Final
COURSE TITLE Organizational Behavior FORMAT Multiple Choice — Select the Single Best
Answer
EXAMINATION INSTRUCTIONS
▸ Select the single best answer for each multiple-choice question.
▸ This comprehensive examination covers personality, perception, motivation, group dynamics, conflict, teams, organizational
culture, leadership, power, and performance evaluation.
▸ Correct answers and detailed rationales appear below each question.
▸ All content is aligned with WGU C715 Organizational Behavior competencies.
PERSONALITY, MOTIVATION, GROUPS, LEADERSHIP & PERFORMANCE Questions 1 – 45
1. The heredity approach states that an individual's personality is determined by:
A. Social background and upbringing
B. Molecular structure of genes (determined at time of conception)
C. Economic and environmental factors
D. Peer influences and social circles
CORRECT ANSWER B — Molecular structure of genes (determined at time of conception)
RATIONALE The heredity approach argues that personality traits are largely determined by genetic inheritance—the
molecular structure of genes—established at conception. Twin studies support significant heritability of
personality. Options A, C, and D describe environmental/nurture influences, not the heredity approach.
2. What is the major problem with the Myers-Briggs Type Indicator (MBTI)?
A. It is too expensive to administer
B. It forces a person to be categorized as either one type or another (dichotomous)
C. It only measures extroversion
D. It is unreliable across cultures
CORRECT ANSWER B — It forces a person to be categorized as either one type or another (dichotomous)
RATIONALE The MBTI categorizes people into binary types (E/I, S/N, T/F, J/P), but personality traits exist on continuums.
Forcing dichotomous classification loses information and oversimplifies personality. The Big Five model
addresses this by measuring traits on a spectrum rather than types.
, 3. Among all Big Five personality traits, which is most consistently related to job performance?
A. Extroversion
B. Agreeableness
C. Conscientiousness
D. Emotional stability
CORRECT ANSWER C — Conscientiousness
RATIONALE Conscientiousness—characterized by organization, dependability, and achievement orientation—is the
strongest predictor of job performance across occupations. People high in conscientiousness are valuable in
teams because they back up fellow team members.
4. Individuals scoring _____ have a strong ability to adjust their behavior to external, situational factors.
A. Low on self-monitoring
B. High on self-monitoring
C. Low on conscientiousness
D. High on narcissism
CORRECT ANSWER B — High on self-monitoring
RATIONALE Self-monitoring is the ability to regulate behavior to fit external situations. High self-monitors are adaptable,
reading situational cues and adjusting accordingly. They can behave differently across contexts. Low self-
monitors display consistent behavior regardless of situation.
5. According to Rokeach, what is an instrumental value?
A. Desirable end-states of existence (goals to achieve)
B. Preferable modes of behavior that achieve terminal values, such as personal discipline
C. Values that are fixed and unchanging throughout life
D. Values determined solely by cultural background
CORRECT ANSWER B — Preferable modes of behavior that achieve terminal values, such as personal discipline
RATIONALE Rokeach distinguished terminal values (end-states like social recognition, world peace) from instrumental
values (behavioral means like personal discipline, honesty). Values have content (what is important) and
intensity (how important) attributes.
6. With reference to Hofstede's framework, which country scores highest in individualism?
A. China
B. Japan
C. United States
D. Brazil
CORRECT ANSWER C — United States
RATIONALE Hofstede's cultural dimensions identify the United States as the highest-scoring country on individualism—
valuing personal achievement, autonomy, and individual rights over collective group goals. Asian and Latin
American cultures tend toward collectivism.
