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C715/ C 715 Organizational Behavior OA Exam | (Latest 2026/2027 Update) | Complete Exam Questions with Verified Answers and Detailed Rationales | A+ Graded | Western Governors University

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INSTANT PDF DOWNLOAD - This is the comprehensive Objective Assessment (OA) study guide for the C715 Organizational Behavior course at Western Governors University (WGU) (Latest 2026/2027 Update), featuring verified exam questions with correct answers and detailed rationales based on the official WGU course curriculum and the textbook "Organizational Behavior" by Stephen P. Robbins and Timothy A. Judge . Covers all three levels of analysis in OB: individual (personality, perception, motivation, learning), group (team dynamics, leadership, power, conflict), and organizational (culture, structure, change management). Includes Big Five personality traits (OCEAN), MBTI, heredity approach (personality determined by genes), core self-evaluations, Rokeach Value Survey, and fundamental attribution error. Covers motivation theories: Maslow's Hierarchy of Needs, Herzberg's Two-Factor Theory (hygiene factors prevent dissatisfaction, motivators encourage satisfaction), McClelland's Theory of Needs (achievement, affiliation, power), Expectancy Theory, Goal-Setting Theory, and Equity Theory. Covers group dynamics: Five-Stage Model of Group Development (forming, storming, norming, performing, adjourning), social loafing, group cohesiveness, formal groups, cross-functional teams, virtual teams, self-managed work teams, and leadership styles (trait, behavioral, Fiedler's Contingency, Path-Goal, LMX, charismatic, transformational). Covers organizational culture, conflict resolution (authoritative command), superordinate goals, reward systems, performance evaluation, 360-degree feedback, power bases, rational decision-making model, bounded rationality, and cognitive biases. INSTANT DIGITAL DOWNLOAD (PDF) immediately upon purchase. Fully text-searchable, printable, and accessible anytime. Trusted by WGU business students for OA success. 100% satisfaction guarantee. C715 OA Exam WGU C715 Organizational Behavior WGU Business Management course organizational behavior definition three levels analysis OB individual group organizational Big Five personality OCEAN MBTI categories heredity approach genes determine personality core self evaluation positive negative Rokeach terminal values instrumental values fundamental attribution error internal factors situational factors Maslow hierarchy needs physiological safety love belonging esteem self actualization Herzberg two factor hygiene factors dissatisfaction motivators satisfaction McClelland needs achievement affiliation power expectancy theory motivation expectancy instrumentality valence equity theory input output comparison goal setting theory specific challenging goals group development forming storming norming performing adjourning social loafing less effort collective work group cohesiveness physically isolate group formal group organizational structure cross functional team same level different areas virtual team video conferencing technology self managed work teams autonomy LMX theory leader member exchange in out charismatic leader appealing vision transformational leader vision mission trust organizational culture shared system meanings authoritative command conflict resolution performance evaluation feedback reward allocations 360 degree feedback performance appraisal power bases coercive reward legitimate expert referent rational decision making model bounded rationality decision making cognitive biases confirmation anchoring availability A+ Grade WGU Study Guide

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WGU WESTERN GOVERNORS UNIVERSITY




517C
EST. 1997 College of Business




C715: Organizational Behavior
COMPREHENSIVE EXAMINATION — INDIVIDUAL, GROUP & ORGANIZATIONAL DYNAMICS

INSTITUTION PROGRAM
Western Governors University Bachelor of Science in Business Administration

COURSE CODE COURSE TITLE
C715 Organizational Behavior

ACADEMIC YEAR EXAM TITLE
2025–2026 Comprehensive Assessment — Organizational Behavior

TOTAL QUESTIONS EXAM FORMAT
70 Multiple Choice — Select the Single Best Answer




General Instructions
▸ Read each question carefully before selecting your answer.
▸ Select the single best answer for each multiple-choice item.
▸ This comprehensive examination covers personality and values, perception and decision-making, motivation
theories, group dynamics, leadership, organizational culture, power and politics, and conflict resolution.
▸ All questions are weighted equally unless otherwise noted.
▸ Electronic devices, notes, and reference materials are prohibited during the examination.



Q MULTIPLE CHOICE QUESTIONS 70 Questions

,1. The Big Five Model includes which five personality dimensions?

A. Introversion, sensing, thinking, judging, perceiving
B. Extraversion, agreeableness, conscientiousness, emotional stability, openness to experience
C. Achievement, power, affiliation, autonomy, security
D. Dominance, influence, steadiness, compliance, intelligence

CORRECT ANSWER:
B. Extraversion, agreeableness, conscientiousness, emotional stability, openness to experience

RATIONALE:
The Big Five Model (OCEAN) is the most widely accepted framework for personality traits: Extraversion (sociable,
assertive), Agreeableness (cooperative, trusting), Conscientiousness (responsible, organized), Emotional
Stability (calm, secure vs. neurotic), and Openness to Experience (imaginative, curious). Option A describes
MBTI dimensions. Option C describes McClelland's needs. Option D describes DISC.



2. Conscientiousness describes someone who is:

A. Sociable, gregarious, and assertive
B. Responsible, dependable, persistent, and organized
C. Imaginative, curious, and artistic
D. Anxious, fearful, and depressed

CORRECT ANSWER:
B. Responsible, dependable, persistent, and organized

RATIONALE:
Conscientiousness is the Big Five trait describing a person's reliability — high scorers are responsible,
dependable, persistent, and organized. This trait is the strongest predictor of job performance across
occupations. Option A describes Extraversion. Option C describes Openness to Experience. Option D describes
Neuroticism (low Emotional Stability).

,3. Core self-evaluation refers to:

A. The degree to which an individual adjusts behavior to external factors
B. Bottom-line conclusions individuals have about their capabilities, competence, and worth
C. The tendency to be arrogant and have a sense of entitlement
D. The ability to identify opportunities and take initiative

CORRECT ANSWER:
B. Bottom-line conclusions individuals have about their capabilities, competence, and worth

RATIONALE:
Core self-evaluation is a fundamental assessment individuals make about their own worth, capabilities, and
competence. People with positive core self-evaluations perform better, are more satisfied, and set more
ambitious goals. Option A describes self-monitoring. Option C describes narcissism. Option D describes
proactive personality.



4. Machiavellianism is characterized by:

A. Being pragmatic, maintaining emotional distance, and believing ends can justify means
B. Being cooperative, trusting, and good-natured
C. Adjusting behavior to external situations
D. Identifying opportunities and taking initiative

CORRECT ANSWER:
A. Being pragmatic, maintaining emotional distance, and believing ends can justify means

RATIONALE:
Machiavellianism (Mach) describes individuals who are pragmatic, maintain emotional distance from others,
and believe that the ends can justify the means. High Machs manipulate more, win more, and are persuaded
less. Option B describes agreeableness. Option C describes self-monitoring. Option D describes proactive
personality.

, 5. Self-monitoring refers to an individual's ability to:

A. Identify opportunities and persevere until change occurs
B. Adjust his or her behavior to external, situational factors
C. Believe in his or her capability to perform a task
D. Maintain emotional distance from others

CORRECT ANSWER:
B. Adjust his or her behavior to external, situational factors

RATIONALE:
Self-monitoring describes the extent to which individuals can adapt their behavior to external situations. High
self-monitors are flexible, read social cues, and behave differently across situations. Low self-monitors are
consistent — they act according to their internal states regardless of the situation. Option A describes proactive
personality. Option C describes self-efficacy.



6. Terminal values differ from instrumental values in that terminal values:

A. Are core values permanent in nature such as honesty and ambition
B. Are values we work towards, such as happiness and self-respect
C. Are values imposed by organizational culture
D. Describe how people prefer to act as individuals

CORRECT ANSWER:
B. Are values we work towards, such as happiness and self-respect

RATIONALE:
Terminal values are desirable end-states of existence — goals we work toward achieving (happiness, self-
respect, family security, recognition). Instrumental values (A) are the means to achieve terminal values — core,
permanent modes of conduct (honesty, sincerity, ambition, independence). This distinction comes from Milton
Rokeach's value survey.

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