Western Governors University
LANIF • 517C
★ ★
W College of Business • Organizational Behavior
A NEW KIND OF U
EST. 1997
C715 — Organizational Behavior
CO M P R E H E N S I V E A SS E SS M E N T: P E R S O N A L I TY, M OT I VAT I O N , G R O U P S & L E A D E R S H I P
INSTITUTION Western Governors University COURSE CODE C715
PROGRAM Bachelor of Science in Business ACADEMIC YEAR
EXAM TITLE Organizational Behavior — TOTAL QUESTIONS 40 Questions
Comprehensive Final
COURSE TITLE Organizational Behavior FORMAT Multiple Choice — Select the Single Best
Answer
EXAMINATION INSTRUCTIONS
▸ Select the single best answer for each multiple-choice question.
▸ This comprehensive examination covers personality (Big Five, MBTI, core self-evaluations), values (Rokeach), perception and
attribution, motivation theories (Maslow, Two-Factor, Equity, Goal-Setting, Self-Determination), group dynamics, team
effectiveness, organizational culture, leadership theories, and performance evaluation.
▸ Correct answers and detailed rationales appear below each question.
▸ All content is aligned with WGU C715 Organizational Behavior competencies.
PERSONALITY, MOTIVATION, GROUPS, LEADERSHIP & CULTURE Questions 1 – 40
1. Esther Lugo's interview revealed she is extroverted, empathic, scrupulous, and cooperative. These characteristics
indicate her:
A. Genealogy
B. Talent
C. Skill
D. Personality
CORRECT ANSWER D — Personality
RATIONALE Personality encompasses the enduring traits and characteristics that define an individual's consistent
patterns of behavior, thought, and emotion. Extroversion, empathy, conscientiousness (scrupulousness), and
cooperativeness are personality traits, not talents (B), skills (C), or genealogy (A).
, 2. Ellen Athers is friendly, builds strong work relationships, and is assertive in decision-making. According to the MBTI,
she is most likely characterized as:
A. Introverted
B. Perceiving
C. Solitary
D. Extraverted
CORRECT ANSWER D — Extraverted
RATIONALE Extraverts are sociable, outgoing, and draw energy from interactions with others. Ellen's friendliness,
relationship-building, and assertive nature are classic extraverted traits. Introverts (A) prefer solitude and
limited interactions. Perceiving (B) is a separate MBTI dimension related to flexibility versus structure.
3. According to the heredity approach, an individual's personality is determined by:
A. Social background and upbringing
B. Molecular structure of the genes
C. Economic settings surrounding the individual
D. Friends, family, and social circles
CORRECT ANSWER B — Molecular structure of the genes
RATIONALE The heredity approach argues that personality traits are largely determined by genetic inheritance—the
molecular structure of genes—rather than environmental factors. Twin studies support significant heritability
of personality. Options A, C, and D describe environmental/nurture influences.
4. Among the Big Five Model traits, which trait is most consistently related to job performance for both managers and
front-line employees?
A. Extroversion
B. Agreeableness
C. Conscientiousness
D. Emotional stability
CORRECT ANSWER C — Conscientiousness
RATIONALE Conscientiousness—characterized by organization, dependability, and achievement orientation—is the
strongest predictor of job performance across occupations. It consistently relates to higher productivity,
better attendance, and lower turnover. Extroversion (A) predicts performance in sales/leadership roles.
5. Which statement is TRUE about people with positive core self-evaluations?
A. They are committed to their goals and set ambitious goals
B. They view themselves as powerless over their environment
C. They tend to question their capabilities
D. They lack persistence to achieve goals
CORRECT ANSWER A — They are committed to their goals and set ambitious goals
RATIONALE Positive core self-evaluations reflect high self-esteem, self-efficacy, internal locus of control, and emotional
stability. Such individuals believe in their capabilities, set challenging goals, persist through obstacles, and
take control of their environment. Options B, C, and D describe low core self-evaluations.
LANIF • 517C
★ ★
W College of Business • Organizational Behavior
A NEW KIND OF U
EST. 1997
C715 — Organizational Behavior
CO M P R E H E N S I V E A SS E SS M E N T: P E R S O N A L I TY, M OT I VAT I O N , G R O U P S & L E A D E R S H I P
INSTITUTION Western Governors University COURSE CODE C715
PROGRAM Bachelor of Science in Business ACADEMIC YEAR
EXAM TITLE Organizational Behavior — TOTAL QUESTIONS 40 Questions
Comprehensive Final
COURSE TITLE Organizational Behavior FORMAT Multiple Choice — Select the Single Best
Answer
EXAMINATION INSTRUCTIONS
▸ Select the single best answer for each multiple-choice question.
▸ This comprehensive examination covers personality (Big Five, MBTI, core self-evaluations), values (Rokeach), perception and
attribution, motivation theories (Maslow, Two-Factor, Equity, Goal-Setting, Self-Determination), group dynamics, team
effectiveness, organizational culture, leadership theories, and performance evaluation.
▸ Correct answers and detailed rationales appear below each question.
▸ All content is aligned with WGU C715 Organizational Behavior competencies.
PERSONALITY, MOTIVATION, GROUPS, LEADERSHIP & CULTURE Questions 1 – 40
1. Esther Lugo's interview revealed she is extroverted, empathic, scrupulous, and cooperative. These characteristics
indicate her:
A. Genealogy
B. Talent
C. Skill
D. Personality
CORRECT ANSWER D — Personality
RATIONALE Personality encompasses the enduring traits and characteristics that define an individual's consistent
patterns of behavior, thought, and emotion. Extroversion, empathy, conscientiousness (scrupulousness), and
cooperativeness are personality traits, not talents (B), skills (C), or genealogy (A).
, 2. Ellen Athers is friendly, builds strong work relationships, and is assertive in decision-making. According to the MBTI,
she is most likely characterized as:
A. Introverted
B. Perceiving
C. Solitary
D. Extraverted
CORRECT ANSWER D — Extraverted
RATIONALE Extraverts are sociable, outgoing, and draw energy from interactions with others. Ellen's friendliness,
relationship-building, and assertive nature are classic extraverted traits. Introverts (A) prefer solitude and
limited interactions. Perceiving (B) is a separate MBTI dimension related to flexibility versus structure.
3. According to the heredity approach, an individual's personality is determined by:
A. Social background and upbringing
B. Molecular structure of the genes
C. Economic settings surrounding the individual
D. Friends, family, and social circles
CORRECT ANSWER B — Molecular structure of the genes
RATIONALE The heredity approach argues that personality traits are largely determined by genetic inheritance—the
molecular structure of genes—rather than environmental factors. Twin studies support significant heritability
of personality. Options A, C, and D describe environmental/nurture influences.
4. Among the Big Five Model traits, which trait is most consistently related to job performance for both managers and
front-line employees?
A. Extroversion
B. Agreeableness
C. Conscientiousness
D. Emotional stability
CORRECT ANSWER C — Conscientiousness
RATIONALE Conscientiousness—characterized by organization, dependability, and achievement orientation—is the
strongest predictor of job performance across occupations. It consistently relates to higher productivity,
better attendance, and lower turnover. Extroversion (A) predicts performance in sales/leadership roles.
5. Which statement is TRUE about people with positive core self-evaluations?
A. They are committed to their goals and set ambitious goals
B. They view themselves as powerless over their environment
C. They tend to question their capabilities
D. They lack persistence to achieve goals
CORRECT ANSWER A — They are committed to their goals and set ambitious goals
RATIONALE Positive core self-evaluations reflect high self-esteem, self-efficacy, internal locus of control, and emotional
stability. Such individuals believe in their capabilities, set challenging goals, persist through obstacles, and
take control of their environment. Options B, C, and D describe low core self-evaluations.
