Emotional Intelligence is
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learned, big determinant of success
Example of inconsistency
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Hamburger man. AKA Flamm's radically inconsistant boss that only ate
hamburgers. AKA Mr. inconsistent
Activity slack is
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Late start- early start
Process capability
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If Cp<1, process is not capable of meeting design specs.
Run
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Sequence of sample values that display same characteristic
Why do people overestimate projects?
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1. Fear of being late
2. Laziness
Unisys Corp.
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, Costly experiment in health care services
Special causes
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Identifiable and correctable
How many persons should interact with a customer?
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1
Example of applying technology to improve efficiency:
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Biopay, the company that used fingerprints to pay. It went out of business
unfortunately.
Hydrill Building agreements and Consensus-
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, Plant manager chews his ass for equipment on loading dock. His boss told
him to install the equipment. After it was installed, if there were any
problems he would talk to the company of equipment. Lesson: it is
important to follow job through. This is the roll of project manager TT- 172
Cannot inspect
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quality into a product
Internal Customer
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Customers that are workmates and colleagues from within a company
Hydrill Ethics -
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He worked for this oil preventer company. They used equipment called
rams that help operate equipment. Rams began to rust in place. He got
with vendors so that air wouldn't get into rams. He picked a good vendor
with great price and product. The vendor began to purchase him expensive
gifts. So what would have happened if the vendor raised prices or changed
quality? Lesson: Be aware of the money traps when purchasing for a
company.
Give this one a try later!
learned, big determinant of success
Example of inconsistency
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Hamburger man. AKA Flamm's radically inconsistant boss that only ate
hamburgers. AKA Mr. inconsistent
Activity slack is
,Give this one a try later!
Late start- early start
Process capability
Give this one a try later!
If Cp<1, process is not capable of meeting design specs.
Run
Give this one a try later!
Sequence of sample values that display same characteristic
Why do people overestimate projects?
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1. Fear of being late
2. Laziness
Unisys Corp.
Give this one a try later!
, Costly experiment in health care services
Special causes
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Identifiable and correctable
How many persons should interact with a customer?
Give this one a try later!
1
Example of applying technology to improve efficiency:
Give this one a try later!
Biopay, the company that used fingerprints to pay. It went out of business
unfortunately.
Hydrill Building agreements and Consensus-
Give this one a try later!
, Plant manager chews his ass for equipment on loading dock. His boss told
him to install the equipment. After it was installed, if there were any
problems he would talk to the company of equipment. Lesson: it is
important to follow job through. This is the roll of project manager TT- 172
Cannot inspect
Give this one a try later!
quality into a product
Internal Customer
Give this one a try later!
Customers that are workmates and colleagues from within a company
Hydrill Ethics -
Give this one a try later!
He worked for this oil preventer company. They used equipment called
rams that help operate equipment. Rams began to rust in place. He got
with vendors so that air wouldn't get into rams. He picked a good vendor
with great price and product. The vendor began to purchase him expensive
gifts. So what would have happened if the vendor raised prices or changed
quality? Lesson: Be aware of the money traps when purchasing for a
company.
