COMPLETE QUESTION BANK AND CORRECT
ANSWERS GRADED A PLUS
1. Work duties of a phlebotomist technician can be categorized into 4 categories.
2. Answer: Equipment
3. Procedure
4. Patient Care
5. Patient Information
6.
7. ◉ Equipment.
8. Answer: - phlebotomists must ensure that all equipment and areas used are
sterile
9. - equipment includes needles, bandages, gauzes, tubes, other
10. collection devices, as well as labels for tubes
11. - tracking supplies to ensure that proper amounts are always present - disposal
of needles and other used supplies
12.
13. ◉ Procedure.
14. Answer: - correct puncture or incision of patient's skin
15. - collecting the correct amount of blood or other fluids - correct labeling of
collection tubes/devices
16. - completing and submitting documents needed to lab
17.
18. ◉ Patient Care.
19. Answer: - reassuring patients, as some may have fear of needles
20. - being able to answer questions that patients may have
21. - verifying patient information to ensure accuracy of tests or procedure -
monitoring patient during procedure to prevent movement or fainting
22.
23. ◉ Patient Information.
24. Answer: - patients' rights must be respected
25. - keeping patients' medical records confidential
26. - accurate documentation of collection, ordered tests, and test results - providing
accurate documentation to the laboratory to ensure
27. performance of tests ordered by physician
28.
29. ◉ Quality Improvement Methods.
30. Answer: Include the use of data-based methods in order to reach improvement
31.
,32. Include flow charts and pareto charts
33.
34. ◉ Flowchart.
35. Answer: - used to break out components into diagrams in order to understand a
process
36.
37. ◉ Pareto Chart.
38. Answer: - bar charts are made that show the frequency of problems
39.
40. ◉ What does quality improvement for specimen collection involve?.
41. Answer: Technique of Phlebotomist
42. Frequency of hematoma
43. Recollection Rates
44.
45. ◉ What is included in quality control records.
46. Answer: Expiration Date
47. Stability Information
48. Storage Information
49. Proper Use
50. Precision of testing supplies/reagents
51. Accuracy of testing supplies/reagents
52.
53. ◉ Where can phlebotomists work?.
54. Answer: Hospital
55. Clinic
56. Doctor's office
57. Laboratories
58. Blood Banks
59. Research Firms
60. Pharmaceutical Firms
61.
62. ◉ Hospital.
63. Answer: institution which provides medical and surgical treatment
64.
65. ◉ Clinic.
66. Answer: institution or hospital department focusing on diagnosis and care of
outpatients
67.
68. ◉ Doctor's Office.
69. Answer: suite/office where doctors receive and treat patients
70.
71. ◉ Laboratory.
72. Answer: building or room where tests are performed to evaluate specimens in
order to diagnose medical conditions
73.
74. ◉ Blood Bank.
, 75. Answer: institution where blood is collected from donors, and then stored and
prepared for transfusion
76.
77. ◉ Research Firm.
78. Answer: institution equipped for scientific/medical research that may specialize in
basic research or on specific areas
79.
80. ◉ Pharmaceutical Firm.
81. Answer: institution that develops and markets drugs for use as medications
82.
83. ◉ How must all needles be discarded?.
84. Answer: intact
85.
86. ◉ What does it mean if an infection is classified as nosocomical.
87. Answer: A patient developed the infection while they were in the hospital that
was not present before entering the hospital
88.
89. ◉ What is included in the chain of infection.
90. Answer: source
91. susceptible host
92. poor isolation technique
93.
94. ◉ Hygiene.
95. Answer: wash hands with soap and water if they are visibly dirty
96.
97. good hand-hygiene techniques reduce number of outbreaks of infections
98.
99. hand washing is the single most important way to prevent spread of infection
100.
101. ◉ Equipment used to control infections.
102. Answer: gloves, masks, goggles, gowns, or coats
103.
104. autoclaves (instruments for sterilizing under pressure)
105.
106. ◉ Emergency Needle Stick Information.
107. Answer: if exposed to blood due to a needle stick or other sharp object,
wash needle stick and cut with soap and water
108.
109. flush mouth, eyes, and skin with water
110.
111. report the incident to a supervisor
112.
113. seek medical treatment
114.
115. ◉ Blood Pressure.