MEDICAL ASSISTING ADMINISTRATIVE AND
CLINICAL COMPETENCIES CHAPTER 1 TO 58
EXAM SCRIPT 2026 COMPREHENSIVE
QUESTIONS AND ANSWERS GRADED A+
◉ What is the role of a medical assistant regarding treatment?
Answer: A medical assistant must not examine, diagnose, or
prescribe treatment.
◉ Who specializes in diagnosing and treating disorders of the glands
and hormones? Answer: An endocrinologist.
◉ What does a gastroenterologist specialize in? Answer: Diagnosing
and treating diseases of the stomach and intestines.
◉ How can a medical assistant acquire continuing education?
Answer: By participating in a workshop or seminar.
◉ What is professionalism in the context of medical assisting?
Answer: A combination of qualities such as accountability, time
management, and working well with others.
, ◉ What tasks are involved in preparing the front desk at the start of
the day? Answer: Turning on computers and preparing a sign-in
sheet.
◉ What should you do if retrieving information for a caller takes
longer than a minute? Answer: It is appropriate to ask to call them
back.
◉ What should you do if a caller makes threats? Answer: Document
the threat and terminate the call.
◉ What is a disadvantage of stream scheduling? Answer: One
delayed visit can disrupt the entire schedule.
◉ What do insurance companies typically require before paying for
a specialist visit? Answer: A referral.
◉ What is least likely to be included in a medical office emergency
kit? Answer: Antibiotics.
◉ What symptoms may patients with heat exhaustion experience?
Answer: Dizziness and fatigue.
CLINICAL COMPETENCIES CHAPTER 1 TO 58
EXAM SCRIPT 2026 COMPREHENSIVE
QUESTIONS AND ANSWERS GRADED A+
◉ What is the role of a medical assistant regarding treatment?
Answer: A medical assistant must not examine, diagnose, or
prescribe treatment.
◉ Who specializes in diagnosing and treating disorders of the glands
and hormones? Answer: An endocrinologist.
◉ What does a gastroenterologist specialize in? Answer: Diagnosing
and treating diseases of the stomach and intestines.
◉ How can a medical assistant acquire continuing education?
Answer: By participating in a workshop or seminar.
◉ What is professionalism in the context of medical assisting?
Answer: A combination of qualities such as accountability, time
management, and working well with others.
, ◉ What tasks are involved in preparing the front desk at the start of
the day? Answer: Turning on computers and preparing a sign-in
sheet.
◉ What should you do if retrieving information for a caller takes
longer than a minute? Answer: It is appropriate to ask to call them
back.
◉ What should you do if a caller makes threats? Answer: Document
the threat and terminate the call.
◉ What is a disadvantage of stream scheduling? Answer: One
delayed visit can disrupt the entire schedule.
◉ What do insurance companies typically require before paying for
a specialist visit? Answer: A referral.
◉ What is least likely to be included in a medical office emergency
kit? Answer: Antibiotics.
◉ What symptoms may patients with heat exhaustion experience?
Answer: Dizziness and fatigue.
