CERTIFICATION EVALUATION EXAM
QUESTIONS AND ANSWERS 2026
◉ organizational behaviour is concerned with groups because
Answer: -informal groups can influence organizational effectiveness
-organizations depend on interaction and coordination among
people to accomplish their goals
-much work is performed by formal work groups
-groups can influence new organizational members
◉ effective management or organizational behaviour
Answer: is predicated on good prediction and explanation of
behaviour
◉ a social invention for accomplishing goals through group effort is
an
Answer: organization
, ◉ the interventions of technologies for change proposed by the field
or organizational behaviour most clearly reflect which goal of the
field
Answer: management
◉ if prediction and explanation constitute analysis, then
management constitutes
Answer: behaviour
◉ when we say the relationship between job satisfaction and
turnover is contingent on the labour market, we mean that
Answer: the condition of the labour market influences the extent to
which satisfaction predicts turnover
◉ when I say that management style is contingent upon the tasks
my employees are performing, i mean that
Answer: the type of task determines my management style
◉ what is one of the most important contingency variables i
organizational behaviour?
Answer: national culture
◉ the Hawthorne studies illustrated how