Edumesh-sciencesnursing
NUR 4590 EXAM 3
MODULE 8-10.
1. SBAR
- CORRECT ANSWER- a tool that organizes communication by encouraging nurses to briefly state the
current situation, provide relevant background, offer their clinical assessment, and make a clear
recommendation:
- Situation
- Background
- Assessment
- Recommendation
2. ISBAR
- CORRECT ANSWER- a slight expansion of SBAR, this format adds the introduction to clarify who is
speaking and their role; emphasizes role clarity and can improve interprofessional communication in large
teams:
- Introduction
- Situation
- Background
- Assessment
- Recommendation
3. I-PASS
- CORRECT ANSWER- a tool commonly used in interprofessional and academic settings, focusing on
decision-making clarity.
- Illness severity
- Patient summary
- Action List
- Situation awareness and contingency planning
- Synthesis by receiver
4. ANTICIPATE
- CORRECT ANSWER- a less commonly used but comprehensive model that also includes
administrative and logistical data.
- Administrative data
, Edumesh-sciencesnursing
- New clinical information
- Tasks to be performed
- Illness severity
- Contingency plans
5. WORKPLACE VIOLENCE
- CORRECT ANSWER- any act or threat of physical violence, harassment, intimation, or other
threatening disruptive behavior that occurs at the work site.
- includes: physical and psychological harm, overt and covert behaviors.
6. INCIVILITY
- CORRECT ANSWER- low-intensity, rude, or discourteous behavior that shows a lack of respect for
others.
- may not seem aggressive in isolation but accumulate to harm the work environment.
- includes: dismissive body language, interrupting, refusing to cooperate.
7. BULLYING
- CORRECT ANSWER- repeated, health-harming mistreatment of one or more persons by one or more
perpetrators.
- includes: verbal abuse, intimidating or humiliating behaviors, and sabotage.
8. MOBBING
- CORRECT ANSWER- when a group targets an individual through persistent, coordinated behavior.
- includes: ostracization, gossip, collective undermining of credibility.
9. FORMAL COMMUNICATION NETWORKS
- CORRECT ANSWER- official pathways used to convey policies, procedures, directives, and decisions.
- follow hierarchical lines (top-down, bottom-up).
- include memos, staff meetings, policies, emails from administration.
- often slower and more rigid but offer clarity and consistency.
10. INFORMAL COMMUNICATION NETWORKS
- CORRECT ANSWER- networks that exist outside formal structures.
- spread through social interactions, personal relationships, and non-official conversations.
include hallway chats, group texts, ad word-of-mouth updates.
- are often faster and more fluid but increase risk of misinformation.
11. ASSERTIVE COMUNICATION
NUR 4590 EXAM 3
MODULE 8-10.
1. SBAR
- CORRECT ANSWER- a tool that organizes communication by encouraging nurses to briefly state the
current situation, provide relevant background, offer their clinical assessment, and make a clear
recommendation:
- Situation
- Background
- Assessment
- Recommendation
2. ISBAR
- CORRECT ANSWER- a slight expansion of SBAR, this format adds the introduction to clarify who is
speaking and their role; emphasizes role clarity and can improve interprofessional communication in large
teams:
- Introduction
- Situation
- Background
- Assessment
- Recommendation
3. I-PASS
- CORRECT ANSWER- a tool commonly used in interprofessional and academic settings, focusing on
decision-making clarity.
- Illness severity
- Patient summary
- Action List
- Situation awareness and contingency planning
- Synthesis by receiver
4. ANTICIPATE
- CORRECT ANSWER- a less commonly used but comprehensive model that also includes
administrative and logistical data.
- Administrative data
, Edumesh-sciencesnursing
- New clinical information
- Tasks to be performed
- Illness severity
- Contingency plans
5. WORKPLACE VIOLENCE
- CORRECT ANSWER- any act or threat of physical violence, harassment, intimation, or other
threatening disruptive behavior that occurs at the work site.
- includes: physical and psychological harm, overt and covert behaviors.
6. INCIVILITY
- CORRECT ANSWER- low-intensity, rude, or discourteous behavior that shows a lack of respect for
others.
- may not seem aggressive in isolation but accumulate to harm the work environment.
- includes: dismissive body language, interrupting, refusing to cooperate.
7. BULLYING
- CORRECT ANSWER- repeated, health-harming mistreatment of one or more persons by one or more
perpetrators.
- includes: verbal abuse, intimidating or humiliating behaviors, and sabotage.
8. MOBBING
- CORRECT ANSWER- when a group targets an individual through persistent, coordinated behavior.
- includes: ostracization, gossip, collective undermining of credibility.
9. FORMAL COMMUNICATION NETWORKS
- CORRECT ANSWER- official pathways used to convey policies, procedures, directives, and decisions.
- follow hierarchical lines (top-down, bottom-up).
- include memos, staff meetings, policies, emails from administration.
- often slower and more rigid but offer clarity and consistency.
10. INFORMAL COMMUNICATION NETWORKS
- CORRECT ANSWER- networks that exist outside formal structures.
- spread through social interactions, personal relationships, and non-official conversations.
include hallway chats, group texts, ad word-of-mouth updates.
- are often faster and more fluid but increase risk of misinformation.
11. ASSERTIVE COMUNICATION
