Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants to provide some food
for his guests. What can Mr. Finn provide? ✔️✔️Light refreshments or snacks.
Sales agents are required to submit informal marketing events where Devoted Health will be
represented at least 7 days in advance for review and approval. ✔️✔️True
What can Devoted Health members expect after enrollment? ✔️✔️Welcome text message, if the
individual has transition needs a welcome call and a welcome kit with a benefit guide. The ID card will be
mailed separate.
Devoted Health HMO members... ✔️✔️Must choose an in-network primary care physician at the time of
enrollment.
Which answer best describes the information that is important to share with a beneficiary when
enrolling them in a Giveback plan ✔️✔️All of these are important to inform the beneficiary about
What are Devoted Health's core ingredients? ✔️✔️Newer MA plan, tech platform, strong provider
partnerships, Devoted Guides, Devoted Medical
Which of the following is not a required part of the Devoted Health sales presentation ✔️✔️Request the
beneficiary's latest physical exam report
Shane is reviewing plan options with his prospect, Larry. Larry has informed Shane that he has
cardiovascular disease but does not have Medicaid or a Low-Income Subsidy (LIS). In this scenario, the
Devoted Health C-SNP Zero plan would be the best fit, as it offers no premium, supplemental benefits,
and balanced medical and prescription drug coverage. ✔️✔️True
What are the different plan options offered by Devoted Health? ✔️✔️HMO, PPO, DSNP, CSNP, MAPD, and
MA-Only
If an individual has Medicaid paying their Part B premium, which plan option might not be a good fit for
them? ✔️✔️Giveback plan
Which answer best describes the eligibility requirements for an individual to enroll a Devoted Health
Medicare Advantage plan? ✔️✔️Live in the plan service area, eligible for Part A and enrolled in Part B as
of the plan start date, have a qualifying election period and if a SNP they must have the special need
associated with the plan
Mrs. Davis is a Devoted Health HMO member and on March 21st calls Angie her Devoted sales agent
stating that she wants to switch her primary care physician (PCP). What can Angie tell Mrs. Davis?
✔️✔️She can call her Devoted Guide Team and they would be happy to assist her in choosing a new one
to be effective the beginning of April.
In what situation is an agent representing Devoted Health required to review the entire summary of
benefits during a compliant sales presentation to a prospect? ✔️✔️On every sales presentation.