WGU D317 LATEST UPDATED EXAMINATION
QUESTIONS WITH VERIFIED ANSWERS 2026
EDITION.
A. Create an image of the hard drive and restore to the SSD
A system image contains everything on the storage drive, so the restored system will have the same
operating system, configuration options, user documents, and installed applications as the original
system.
. A system administrator needs to upgrade a laptop from a hard drive to an SSD. Which of the following
would provide the most efficient method of upgrading this system?
A. Create an image of the hard drive and restore to the SSD
B. Install a new Windows license and application files on the SSD
C. Backup all user documents and copy them to another computer
D. Compress the home directory and upload it to cloud storage
C. An MDM has disabled the features
An MDM (Mobile Device Manager) can enable or disable effectively any feature on the smartphone,
including the camera and the app installation process.
A new employee has been assigned a corporate smartphone, but the camera and the installation of
third-party apps has been disabled. Which of the following is the MOST likely reason for these issues?
A. The smartphone is out of storage space
B. The smartphone OS needs to be upgraded
C. An MDM has disabled the features
D. The smartphone hardware is faulty
C. Reset the page counter
The page counter is a helpful metric to determine how much the printer is used, which in turn
determines when the next maintenance should be scheduled. After performing the current
maintenance cycle and verifying the printer's operation, the page counter should be reset so the next
maintenance time-frame can be properly estimated.
A system administrator is using a maintenance kit on a network-connected laser printer. Which of the
following should be the LAST step when performing this maintenance?A. Examine the feed rollers
B. Wait until the fuser unit cools down and replace it
C. Reset the page counter
D. Replace the power cord
A. Purchase a system that is configured just above the hardware requirements for the highest-end
operating system. Create separate VMs for each operating system.
Creating virtual machines for these tests would be a great way to minimize hardware costs, and the
machine used for the testing should be able to properly virtualize the testing OS while the host OS is
running. Purchasing a system that is slightly more powerful than the highest-level operating system
configuration should cover any technical requirements.
,An application developer needs to test an application across all of the operating systems used by the
company. Each operating system will be tested individually in a lab environment. The company would
like to minimize any additional hardware purchases for this project. Which of the following would be the
BEST way to test this application?
A. Purchase a system that is configured just above the hardware requirements for the highest-end
operating system. Create separate VMs for each operating system.
B. Purchase individual test computers that match the hardware requirements for each OS. Install
different operating systems on each test computer.
C. Designate existing user workstations to be used as testing systems. Run all application tests during
non-working hours.
D. Purchase a system that matches the minimum hardware requirements for the highest-end operating
system. Create a system image for each operating system and reimage the computer between tests.
C. 802.11ax
The 802.11ax standard, or Wi-Fi 6, can operate in either the 2.4 GHz or the 5 GHz band, and the
maximum theoretical throughput is nearly 10 gigabits per second.
Which wireless standard can operate in the 5 GHz band and provides approximately 10 Gbit/sec of
throughput?
A. 802.11ac
B. 802.11g
C. 802.11ax
D. 802.11n
C. The photosensitive drum is damaged
A scratched photosensitive drum would cause a line to appear down the printed page as the toner
sticks to the scratched part of the drum. Some printers allow individual drums to be replaced, and
others require the entire toner cartridge with drum to be replaced. Once the scratched drum is
replaced, the black line will no longer appear on the printer output.
A user in the manufacturing department reports that every page printed from the central networked
laser printer has a single black line extending from the top of the page to the bottom. Which of the
following is the MOST likely cause of this issue?
A. The fuser is damaged
B. The printer language is not properly configured
C. The photosensitive drum is damaged
D. The toner is low
A. NFC
NFC (Near Field Communication) is designed to transfer small amounts of data wirelessly over a
limited area. It's common to use a smart phone or smart watch with a credit card terminal to pay for
goods or services.
Which mobile device connection is commonly used for making payments at a store checkout?
A. NFC
B. DB-9
, C. Cellular
D. Bluetooth
B. High availability
If a single server fails, there are other servers available in different data centers for clients to access.
This high availability ensures the services are always available to the users.
A company hosts a cloud-based application which includes redundant servers located in different data
centers around the world. Which of the following cloud computing characteristics would BEST describe
this application design? A. Rapid elasticity
B. High availability
C. Non-metered
D. Desktop as a Service
A. Fuser is damaged
The fuser permanently melts the toner to the paper using heat and pressure. If the fuser is not
working, the toner will easily smear when touched.
When printing a document on a laser printer, a user finds that all of the text on the page smears when
touched. What is the MOST likely cause of this issue?
A. Fuser is damaged
B. Toner cartridge is low
C. Photosensitive drum has been scratched
D. Incorrect printer driver is installed
E. Printer cleaning process is not working
D. Check the docking station network cable
The Internet access on the laptop appears to be working properly on the wireless network, but the
docking station connection would use a wired Ethernet connection. If everything else is working
properly, then the issue would most likely be associated with the Ethernet interface in the docking
station.
A manager's computer is able to connect to Internet sites while in conference rooms or in the building
courtyard. When the laptop is brought back to the manager's desk and placed into the docking station,
the Internet access is unavailable but all other features are working. Which of the following should be
the FIRST troubleshooting task for this issue?
A. Replace the docking station power supply
B. Upgrade the laptop BIOS
C. Replace the docking station
D. Check the docking station network cable
B. Two-factor authentication
Two-factor authentication requires multiple factors to complete the logon process. For example, a
password (something you know) might be combined with a fingerprint (something you are) to
properly authenticate users to the application.
A company is developing an internal application for smartphones and tablets. Which of the following
would improve the security of the application's logon process?
QUESTIONS WITH VERIFIED ANSWERS 2026
EDITION.
A. Create an image of the hard drive and restore to the SSD
A system image contains everything on the storage drive, so the restored system will have the same
operating system, configuration options, user documents, and installed applications as the original
system.
. A system administrator needs to upgrade a laptop from a hard drive to an SSD. Which of the following
would provide the most efficient method of upgrading this system?
A. Create an image of the hard drive and restore to the SSD
B. Install a new Windows license and application files on the SSD
C. Backup all user documents and copy them to another computer
D. Compress the home directory and upload it to cloud storage
C. An MDM has disabled the features
An MDM (Mobile Device Manager) can enable or disable effectively any feature on the smartphone,
including the camera and the app installation process.
A new employee has been assigned a corporate smartphone, but the camera and the installation of
third-party apps has been disabled. Which of the following is the MOST likely reason for these issues?
A. The smartphone is out of storage space
B. The smartphone OS needs to be upgraded
C. An MDM has disabled the features
D. The smartphone hardware is faulty
C. Reset the page counter
The page counter is a helpful metric to determine how much the printer is used, which in turn
determines when the next maintenance should be scheduled. After performing the current
maintenance cycle and verifying the printer's operation, the page counter should be reset so the next
maintenance time-frame can be properly estimated.
A system administrator is using a maintenance kit on a network-connected laser printer. Which of the
following should be the LAST step when performing this maintenance?A. Examine the feed rollers
B. Wait until the fuser unit cools down and replace it
C. Reset the page counter
D. Replace the power cord
A. Purchase a system that is configured just above the hardware requirements for the highest-end
operating system. Create separate VMs for each operating system.
Creating virtual machines for these tests would be a great way to minimize hardware costs, and the
machine used for the testing should be able to properly virtualize the testing OS while the host OS is
running. Purchasing a system that is slightly more powerful than the highest-level operating system
configuration should cover any technical requirements.
,An application developer needs to test an application across all of the operating systems used by the
company. Each operating system will be tested individually in a lab environment. The company would
like to minimize any additional hardware purchases for this project. Which of the following would be the
BEST way to test this application?
A. Purchase a system that is configured just above the hardware requirements for the highest-end
operating system. Create separate VMs for each operating system.
B. Purchase individual test computers that match the hardware requirements for each OS. Install
different operating systems on each test computer.
C. Designate existing user workstations to be used as testing systems. Run all application tests during
non-working hours.
D. Purchase a system that matches the minimum hardware requirements for the highest-end operating
system. Create a system image for each operating system and reimage the computer between tests.
C. 802.11ax
The 802.11ax standard, or Wi-Fi 6, can operate in either the 2.4 GHz or the 5 GHz band, and the
maximum theoretical throughput is nearly 10 gigabits per second.
Which wireless standard can operate in the 5 GHz band and provides approximately 10 Gbit/sec of
throughput?
A. 802.11ac
B. 802.11g
C. 802.11ax
D. 802.11n
C. The photosensitive drum is damaged
A scratched photosensitive drum would cause a line to appear down the printed page as the toner
sticks to the scratched part of the drum. Some printers allow individual drums to be replaced, and
others require the entire toner cartridge with drum to be replaced. Once the scratched drum is
replaced, the black line will no longer appear on the printer output.
A user in the manufacturing department reports that every page printed from the central networked
laser printer has a single black line extending from the top of the page to the bottom. Which of the
following is the MOST likely cause of this issue?
A. The fuser is damaged
B. The printer language is not properly configured
C. The photosensitive drum is damaged
D. The toner is low
A. NFC
NFC (Near Field Communication) is designed to transfer small amounts of data wirelessly over a
limited area. It's common to use a smart phone or smart watch with a credit card terminal to pay for
goods or services.
Which mobile device connection is commonly used for making payments at a store checkout?
A. NFC
B. DB-9
, C. Cellular
D. Bluetooth
B. High availability
If a single server fails, there are other servers available in different data centers for clients to access.
This high availability ensures the services are always available to the users.
A company hosts a cloud-based application which includes redundant servers located in different data
centers around the world. Which of the following cloud computing characteristics would BEST describe
this application design? A. Rapid elasticity
B. High availability
C. Non-metered
D. Desktop as a Service
A. Fuser is damaged
The fuser permanently melts the toner to the paper using heat and pressure. If the fuser is not
working, the toner will easily smear when touched.
When printing a document on a laser printer, a user finds that all of the text on the page smears when
touched. What is the MOST likely cause of this issue?
A. Fuser is damaged
B. Toner cartridge is low
C. Photosensitive drum has been scratched
D. Incorrect printer driver is installed
E. Printer cleaning process is not working
D. Check the docking station network cable
The Internet access on the laptop appears to be working properly on the wireless network, but the
docking station connection would use a wired Ethernet connection. If everything else is working
properly, then the issue would most likely be associated with the Ethernet interface in the docking
station.
A manager's computer is able to connect to Internet sites while in conference rooms or in the building
courtyard. When the laptop is brought back to the manager's desk and placed into the docking station,
the Internet access is unavailable but all other features are working. Which of the following should be
the FIRST troubleshooting task for this issue?
A. Replace the docking station power supply
B. Upgrade the laptop BIOS
C. Replace the docking station
D. Check the docking station network cable
B. Two-factor authentication
Two-factor authentication requires multiple factors to complete the logon process. For example, a
password (something you know) might be combined with a fingerprint (something you are) to
properly authenticate users to the application.
A company is developing an internal application for smartphones and tablets. Which of the following
would improve the security of the application's logon process?
