ITEC 1010 CH 7 Exam Questions and
Answers (Latest Update 2026)
knowledge management systems -
correct answer ✅organized collection of people, procedures,
software, databases, and devices used to create, store, share, and
use the organization's knowledge and experience
explicit knowledge -
correct answer ✅objective; can be measured + documented in
reports, papers, and rules
tacit knowledge -
correct answer ✅hard to measure + document; typically not
objective/formalized
data workers -
correct answer ✅secretaries, administrative assistants,
bookkeepers, etc
knowledge workers -
correct answer ✅- create, use, and disseminate knowledge;
professionals in science, engineering, or business
- often work in TEAMS
, ITEC 1010 CH 7 Exam Questions and
Answers (Latest Update 2026)
chief knowledge officer -
correct answer ✅top-level executive who helps the organization
use a KMS to create, store, and use knowledge to achieve
organizational goals.
communities of practice -
correct answer ✅group of ppl dedicated to common
discipline/practice
knowledge repository -
correct answer ✅includes documents, reports, files, and databases
knowledge map -
correct answer ✅directory that points the knowledge worker to
the needed knowledge
effective knowledge management system -
correct answer ✅based on learning new knowledge + changing
procedures + approaches as a result
Answers (Latest Update 2026)
knowledge management systems -
correct answer ✅organized collection of people, procedures,
software, databases, and devices used to create, store, share, and
use the organization's knowledge and experience
explicit knowledge -
correct answer ✅objective; can be measured + documented in
reports, papers, and rules
tacit knowledge -
correct answer ✅hard to measure + document; typically not
objective/formalized
data workers -
correct answer ✅secretaries, administrative assistants,
bookkeepers, etc
knowledge workers -
correct answer ✅- create, use, and disseminate knowledge;
professionals in science, engineering, or business
- often work in TEAMS
, ITEC 1010 CH 7 Exam Questions and
Answers (Latest Update 2026)
chief knowledge officer -
correct answer ✅top-level executive who helps the organization
use a KMS to create, store, and use knowledge to achieve
organizational goals.
communities of practice -
correct answer ✅group of ppl dedicated to common
discipline/practice
knowledge repository -
correct answer ✅includes documents, reports, files, and databases
knowledge map -
correct answer ✅directory that points the knowledge worker to
the needed knowledge
effective knowledge management system -
correct answer ✅based on learning new knowledge + changing
procedures + approaches as a result
