What application does provide a centralized location for the creation, categorization, view-
ing, and governance of information related to the flow of work through ServiceNow? - AN-
SWER Knowledge Management
Each ServiceNow solution provides its own guided setup. When implementing IT Service
Management (ITSM), where would you navigate to update Now Platform user interface
branding, including the company logo and colours? Select 2 Answers from the below op-
tions. - ANSWER System Properties > Basic Configuration UI16
Guided Setup > ITSM Guided Setups
In which Visual Task Board type are the tasks in the list updated when cards are edited or
change lanes? - ANSWER Guided
A field can be added to a table and form by accessing which part of the Form Designer inter-
face? - ANSWER Field Navigator
Which script does run when a record is displayed, inserted, updated, deleted or when a ta-
ble is queried? - ANSWER Business Rule
Where can you navigate to see the notifications that are currently defined on the Now Plat-
form? - ANSWER System Notifications > Email > Notifications
Which search feature can be used to help narrow down search results in ServiceNow? - AN-
SWER Wildcard Characters
1
,Which menu does provide options related to viewing, configuring, creating favourites and
saving form data? - ANSWER Form Context Menu
Select the report visualisation types that can be generated from list of records. Select 2 An-
swers from the below options. - ANSWER Bar chart
Pie chart
ServiceNow can import data from which of the following external data sources when a valid
transform map is available? Select 3 Answers from the below options. - ANSWER LDAP
OIDC
REST
Which field type does allow users to use positive or negative values? - ANSWER FX Cur-
rency
What are the different types of Client Scripts that are supported in ServiceNow? Select 4 An-
swers from the below options. - ANSWER OnLoad()
OnSubmit()
OnCellEdit()
OnChange()
What of the following roles cannot be delegated? Select 2 Answers from the below options.
- ANSWER admin
role_delegator
Which elevated role is required to modify access control rules? - ANSWER security_ad-
min
2
, Which of the following is an example of a CI Class switch? - ANSWER A CI is reclassified
from the Linux Server {cmbd_ci_linux_server] class to the Windows Server
[cmbd_ci_win_server] class
Who can add or remove widgets in a dashboard? Select 3 Answers from the below options. -
ANSWER dashboard owner
users with edit access to the dashboard
users with dashboard_admin role
What are the different Schema relationship types that are supported for tables? Select 4 An-
swers from the below options. - ANSWER referencing
extending
referenced by
extended by
Which role can switch their form view? - ANSWER view_changer
Which of the following are Data management plugins? Select 3 Answers from the below op-
tions. - ANSWER data archiving
database rotations
many to many task relations
What is selected on the Now Platform to impersonate another user? - ANSWER user
menu
Which of the following are the different ways an end user can leave feedback about an arti-
cle? Select 3 Answers from the below options. - ANSWER give 1-5 start rating
mark the article as helpful or not helpful
leave a comment
3
ing, and governance of information related to the flow of work through ServiceNow? - AN-
SWER Knowledge Management
Each ServiceNow solution provides its own guided setup. When implementing IT Service
Management (ITSM), where would you navigate to update Now Platform user interface
branding, including the company logo and colours? Select 2 Answers from the below op-
tions. - ANSWER System Properties > Basic Configuration UI16
Guided Setup > ITSM Guided Setups
In which Visual Task Board type are the tasks in the list updated when cards are edited or
change lanes? - ANSWER Guided
A field can be added to a table and form by accessing which part of the Form Designer inter-
face? - ANSWER Field Navigator
Which script does run when a record is displayed, inserted, updated, deleted or when a ta-
ble is queried? - ANSWER Business Rule
Where can you navigate to see the notifications that are currently defined on the Now Plat-
form? - ANSWER System Notifications > Email > Notifications
Which search feature can be used to help narrow down search results in ServiceNow? - AN-
SWER Wildcard Characters
1
,Which menu does provide options related to viewing, configuring, creating favourites and
saving form data? - ANSWER Form Context Menu
Select the report visualisation types that can be generated from list of records. Select 2 An-
swers from the below options. - ANSWER Bar chart
Pie chart
ServiceNow can import data from which of the following external data sources when a valid
transform map is available? Select 3 Answers from the below options. - ANSWER LDAP
OIDC
REST
Which field type does allow users to use positive or negative values? - ANSWER FX Cur-
rency
What are the different types of Client Scripts that are supported in ServiceNow? Select 4 An-
swers from the below options. - ANSWER OnLoad()
OnSubmit()
OnCellEdit()
OnChange()
What of the following roles cannot be delegated? Select 2 Answers from the below options.
- ANSWER admin
role_delegator
Which elevated role is required to modify access control rules? - ANSWER security_ad-
min
2
, Which of the following is an example of a CI Class switch? - ANSWER A CI is reclassified
from the Linux Server {cmbd_ci_linux_server] class to the Windows Server
[cmbd_ci_win_server] class
Who can add or remove widgets in a dashboard? Select 3 Answers from the below options. -
ANSWER dashboard owner
users with edit access to the dashboard
users with dashboard_admin role
What are the different Schema relationship types that are supported for tables? Select 4 An-
swers from the below options. - ANSWER referencing
extending
referenced by
extended by
Which role can switch their form view? - ANSWER view_changer
Which of the following are Data management plugins? Select 3 Answers from the below op-
tions. - ANSWER data archiving
database rotations
many to many task relations
What is selected on the Now Platform to impersonate another user? - ANSWER user
menu
Which of the following are the different ways an end user can leave feedback about an arti-
cle? Select 3 Answers from the below options. - ANSWER give 1-5 start rating
mark the article as helpful or not helpful
leave a comment
3
