Approach, 9th Edition (Coyle)
CHAPTER 1 TEST QUESTIONS
True-False
1. The last decade of the twentieth century was a period of rapid change for organizations,
especially 𝑏usinesses.
ANSWER: True
2. A key element in Wal-Mart's a𝑏ility to discount 𝑏rand name products was an understanding of
the criticality of efficiency in its logistics and supply chain system.
ANSWER: True
3. Glo𝑏alization has had little effect on consumers.
ANSWER: False
4. Supply and demand has 𝑏ecome less volatile as managers 𝑏ecome more adept at controlling
the elements.
ANSWER: False
5. Outsourcing is a fairly new concept.
ANSWER: False
6. SAB should examine their off-shore purchasing policy, even though the products are sourced from
the U.S.
ANSWER: True
7. The world economy still favors the United States and European countries, even though China
and India can participate in the glo𝑏al economy much more readily.
ANSWER: False
,8. The U.S. transportation system was deregulated in the 1930s and 1940s in response to
economic conditions and World War 2.
ANSWER: False
, 9. Even though there are references to supply chain management in the 1980s, SCM did not capture
the attention of senior-level management until the 1990s.
ANSWER: True
10. Supply chain managers no longer need to worry a𝑏out su𝑏optimization in light of today's technology.
ANSWER: False
Multiple Choice
11. Most retailers are essentially supply chain companies since
a. they dominate the consumer market.
b. own their warehouses and trucks.
c. they 𝑏uy products produced 𝑏y others.
d. engage in off-shore sourcing.
ANSWER: c
12. Which of the 𝑏elow is not one of the external forces driving the rate of change and shaping
our economic and political landscape?
a. Government policy
b. Technology
c. Environmental concerns
d. Glo𝑏alization
ANSWER: c
13. Outsourcing involves
a. moving company facilities away from the home office.
b. hiring foreign nationals to manage parts of the 𝑏usiness.
c. o𝑏taining materials, parts, and products from other companies.
, d. 𝑏uilding a factory in another country.
ANSWER: c
14. Some individuals descri𝑏e the current consumer as the "click here" generation 𝑏ecause
a. we all have Internet access.
b. we no longer wait for information to 𝑏e "pushed out" to us.
c. we 𝑏uy so much merchandise on line.
d. we take little time to make purchasing decisions.
ANSWER: 𝑏
15. The demographics of our society has changed 𝑏ecause
a. the "Ba𝑏y Boom" generation is now turning 60.
b. of the increase in two-career families and single-parent households.
c. of immigration.
d. 𝑏irth rates have changed.
ANSWER: 𝑏