PAPER 2026 QUESTIONS SOLUTIONS GRADED
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◉ source.
Answer: the person responsible for inventing the idea on which he
or she intends to speak and crafting that idea to an audience
◉ encoding.
Answer: taking an abstract notion and providing it meaning through
the application of symbols
◉ message.
Answer: the content or idea that the source tries to convey to the
audience
◉ channel.
Answer: the medium through which an encoded message is
transmitted from a source to a receiver
◉ receiver.
,Answer: the person or audience that a message is being transmitted
to
◉ decoding.
Answer: the process of drawing meaning from the symbols that
were used to encode a message
◉ noise.
Answer: anything that can change the message after the source
encodes and sends it
◉ physical noise examples.
Answer: other sounds, visual barriers, poor volume and projection,
distraction in the room, hunger, tiredness, and other bodily
limitations
◉ psychological noise examples.
Answer: Preoccupation with other thoughts, emotional reaction to
the topic, prejudice or ill will towards the speaker, unwillingness to
listen, resistance to the message.
◉ interactive model of communication.
Answer: communication theory that views communication as a two-
way process that includes feedback and the environment
,◉ feedback.
Answer: the receiver's response to a message that is sent to the
sender
◉ environment.
Answer: the context in which the communication process takes
place
◉ environmental elements.
Answer: beliefs, context, history, participants, relationships, physical
setting, values
◉ transactional model of communication.
Answer: the theory that views communication as a constant process
in which all parties simultaneously play the roles of sender and
receiver
◉ similarities in conversation and speech.
Answer: Audience-centered, attention to feedback, goal-driven, logic
is required, stories for effect.
◉ differences in conversation and speech.
, Answer: language choices, speeches require more organization, use
of notes, no interruptions, delivery style, physical arrangement
◉ 3 public speaking myths.
Answer: Public speaking is a talent not a skill, speech is easy we do it
all the time, there is no right way to deliver a speech
◉ phobia.
Answer: a persistent, irrational fear of a specific object, activity, or
situation that leads to a compelling desire to avoid
◉ communication apprehension.
Answer: the fear or anxiety associated with real or anticipated
communication with another or others
◉ self-fulfilling prophecy.
Answer: convincing yourself that something is going to happen
before it does, thus leading to the occurrence of what you originally
expected
◉ physical effects of communication apprehension.
Answer: Rise in blood pressure/face flushing red, shortness of
breath, galvanic skin tightening, perspiration.