NIC KNOWLEDGE EXAM 2026 UPDATE
QUESTIONS AND CORRECT VERIFIED
ANSWERS ALREADY GRADED A+
(BRAND NEW VISION)
They are incapable of knowing what is best for them and need others to
help make decisions and take care of them - ans-Members of group are
innocent/childlike
desire to take members of the minority group "under their wing",
assuming a "know it all" stance - ans-Paternalism
expectation that minority group members should make regular
expressions of appreciation and gratitude for all of the help given. - ans-
Need for approval
angry reaction when minority group members try to change the power
balance. - ans-Fear freedom movements
Trauma that results from observing another person's traumatic experience
- ans-Vicarious Trauma
One's cultural identity influences his or her communication - ans-Cultural
identity
what percent of communication comes from the meaning in words - ans-
6%
what percent of communication is found in vocal intonation - ans-39%
,what percent of communication is found in accompanying gestures - ans-
55%
The physical location where the interaction is taking place. The personal
history each participant brings to the event - ans-Contextual
environment
This communication noise involves flickering of a light, incessant sneezing
- ans-External communication noise
This communication noise involves Biological factor. EX: illness,
exhaustion, hunger - ans-Physiological communication noise
This communication noise exists to some extent in the head. Ex: internal
stress, personal judgments, random thoughts that pop into ones mind -
ans-Psychological communication noise
List the Degrees of directness - ans-Equivocal language, Euphemistic
language, Abstract Language, Passive voice
This degree of directness is the deliberate use of words, signs or phrases
that can be interpreted in more than one way in order to mislead
someone. Ex: "do you like my hair? 'it's really different!'" - ans-Equivocal
language
This degree of directness is the use of socially acceptable terms and
phrases in place of blunt, descriptive ones. Ex: "I need to go to the powder
room" - ans-Euphemistic language
This degree of directness Refers to degrees of imprecision in
communication. Speak of things less specifically. Ex: "I have to clean the
house today." - ans-Abstract language
,This degree of directness refers to a statement in which the person or
thing performing the action is not overtly stated. Ex: "The car was
wrecked." - ans-Passive voice
list the degrees of deafness - ans-mild, moderate, severe, profound
list the 6 powerless forms of speech - ans-Hedges, Hesitations,
Intensifiers, Polite Forms, Tag Questions, Disclaimers
This Powerless form of speech are qualifiers that weaken the statement
being made - ans-Hedges
This powerless form of speech uses fillers preceding and during an
utterance - ans-Hesitations
This powerless form of speech uses unnecessary modifiers added to an
utterance which obscure the message - ans-Intensifiers
This powerless form of speech are words and phrases used for more than
simple politeness - ans-Polite form
This powerless form of speech are questions tacked onto the end of a
statement - ans-Tag questions
This powerless form of speech uses qualifying phrases which weaken the
validity of the statement being made - ans-Disclaimers
Ways people tend to organize their "scripts" - ans-Schema Constructs
This feature used to organize schema classifies individuals based on their
appearance, gender, physique, age, etc. - ans-Physical Characteristics
, This feature used to organize schema bases the expectations we have of
others based on their social position - ans-Social roles
This feature used to organize schema is the way people behave in social
situations (aloof, friendly, judgmental, etc) influences our sense of who
they are and what we might expect of them. - ans-Social interactions
This feature used to organize schema involves grouping individuals based
on their personal psychological assessments of them - ans-
Psychological characteristics
This feature used to organize schema involves group affiliation - ans-
Memberships/associations
3 ways culture can be viewed - ans-Ethnocentrism, Xenocentrism, Cultural
Relativism
The attitude that one's culture is superior to others, and that one's beliefs,
values, and behaviors are more correct - ans-Ethnocentrism
The belief that anything foreign is best and one's own lifestyle, products,
or ideas are inferior to others - ans-Xenocentrism
Behaviors, lifestyles, and ideas of a certain culture are judged within their
own context rather than by the standards of another culture. this is the
approach taken by anthropologists - ans-Cultural Relativism
Refers to the words, phrases, clauses, and sentences used in a given
language, along with the pronunciation of the words. It is the surface
structure, the way the words are arranged. - ans-Form
the form will change between languages, but the meaning cannot change
- ans-meaning
QUESTIONS AND CORRECT VERIFIED
ANSWERS ALREADY GRADED A+
(BRAND NEW VISION)
They are incapable of knowing what is best for them and need others to
help make decisions and take care of them - ans-Members of group are
innocent/childlike
desire to take members of the minority group "under their wing",
assuming a "know it all" stance - ans-Paternalism
expectation that minority group members should make regular
expressions of appreciation and gratitude for all of the help given. - ans-
Need for approval
angry reaction when minority group members try to change the power
balance. - ans-Fear freedom movements
Trauma that results from observing another person's traumatic experience
- ans-Vicarious Trauma
One's cultural identity influences his or her communication - ans-Cultural
identity
what percent of communication comes from the meaning in words - ans-
6%
what percent of communication is found in vocal intonation - ans-39%
,what percent of communication is found in accompanying gestures - ans-
55%
The physical location where the interaction is taking place. The personal
history each participant brings to the event - ans-Contextual
environment
This communication noise involves flickering of a light, incessant sneezing
- ans-External communication noise
This communication noise involves Biological factor. EX: illness,
exhaustion, hunger - ans-Physiological communication noise
This communication noise exists to some extent in the head. Ex: internal
stress, personal judgments, random thoughts that pop into ones mind -
ans-Psychological communication noise
List the Degrees of directness - ans-Equivocal language, Euphemistic
language, Abstract Language, Passive voice
This degree of directness is the deliberate use of words, signs or phrases
that can be interpreted in more than one way in order to mislead
someone. Ex: "do you like my hair? 'it's really different!'" - ans-Equivocal
language
This degree of directness is the use of socially acceptable terms and
phrases in place of blunt, descriptive ones. Ex: "I need to go to the powder
room" - ans-Euphemistic language
This degree of directness Refers to degrees of imprecision in
communication. Speak of things less specifically. Ex: "I have to clean the
house today." - ans-Abstract language
,This degree of directness refers to a statement in which the person or
thing performing the action is not overtly stated. Ex: "The car was
wrecked." - ans-Passive voice
list the degrees of deafness - ans-mild, moderate, severe, profound
list the 6 powerless forms of speech - ans-Hedges, Hesitations,
Intensifiers, Polite Forms, Tag Questions, Disclaimers
This Powerless form of speech are qualifiers that weaken the statement
being made - ans-Hedges
This powerless form of speech uses fillers preceding and during an
utterance - ans-Hesitations
This powerless form of speech uses unnecessary modifiers added to an
utterance which obscure the message - ans-Intensifiers
This powerless form of speech are words and phrases used for more than
simple politeness - ans-Polite form
This powerless form of speech are questions tacked onto the end of a
statement - ans-Tag questions
This powerless form of speech uses qualifying phrases which weaken the
validity of the statement being made - ans-Disclaimers
Ways people tend to organize their "scripts" - ans-Schema Constructs
This feature used to organize schema classifies individuals based on their
appearance, gender, physique, age, etc. - ans-Physical Characteristics
, This feature used to organize schema bases the expectations we have of
others based on their social position - ans-Social roles
This feature used to organize schema is the way people behave in social
situations (aloof, friendly, judgmental, etc) influences our sense of who
they are and what we might expect of them. - ans-Social interactions
This feature used to organize schema involves grouping individuals based
on their personal psychological assessments of them - ans-
Psychological characteristics
This feature used to organize schema involves group affiliation - ans-
Memberships/associations
3 ways culture can be viewed - ans-Ethnocentrism, Xenocentrism, Cultural
Relativism
The attitude that one's culture is superior to others, and that one's beliefs,
values, and behaviors are more correct - ans-Ethnocentrism
The belief that anything foreign is best and one's own lifestyle, products,
or ideas are inferior to others - ans-Xenocentrism
Behaviors, lifestyles, and ideas of a certain culture are judged within their
own context rather than by the standards of another culture. this is the
approach taken by anthropologists - ans-Cultural Relativism
Refers to the words, phrases, clauses, and sentences used in a given
language, along with the pronunciation of the words. It is the surface
structure, the way the words are arranged. - ans-Form
the form will change between languages, but the meaning cannot change
- ans-meaning
