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MKT 555 - SNHU (Quiz 1) With Complete Solutions

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MKT 555 - SNHU (Quiz 1) With Complete Solutions

Institution
MKT 325
Course
MKT 325

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MKT 555 - SNHU (Quiz 1) With Complete
Solutions

Social media should be used to engage in dialogue to help _____ with customers.
| | | | | | | | | | | | |


- CORRECT ANSWER✔✔-Build relationships
| | | |




Social media users see themselves as ____ rather than ____ of media texts -
| | | | | | | | | | | | | |


CORRECT ANSWER✔✔-Generators of content / passive receivers
| | | | | |




Companies are now able to utilize numerous platforms to engage customers
| | | | | | | | | | |


including: - CORRECT ANSWER✔✔-Company website and email, Facebook,
| | | | | | | |


Twitter, pinterest, blogs and discussion forums
| | | | |




____ of online users turn to social media when making purchasing decisions -
| | | | | | | | | | | | |


CORRECT ANSWER✔✔-46% |




Research has found that social media: - CORRECT ANSWER✔✔-Increases brand
| | | | | | | | | |


recognition and customer loyalty, generates greater exposure for business and
| | | | | | | | | |


increases audience traffic, improves search ratings and results in new business
| | | | | | | | | | |


partnerships


Humans exhibit ___ behaviors. Understanding these routines will help
| | | | | | | | |


practitioners better construct social media marketing messages appeal to ___ -
| | | | | | | | | | |


CORRECT ANSWER✔✔-habitual / consumer lifestyle
| | | |

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Institution
MKT 325
Course
MKT 325

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