MSM 6633 FINAL EXAM STUDY GUIDE
COMPLETE QUESTIONS WITH 100%
VERIFIED ANSWERS
\.Kozlowski and Bell (2003) Definition of Team - ANSWERS-groups of power who
exist to perform organizationally relevant tasks, share on or more common goals,
interact socially, exhibit task interdependence, maintain and manage boundaries,
and are embedded in an organizational context that sets boundaries, constrains
the team and influences exchanges with other units in the broader entity.
\.What are the 5 basic conditions Hackman states must be met if a group is to be
considered a team versus a workgroup - ANSWERS-1. Teams must be real 2. Teams
need a compelling direction. 3. Teams need enabling structures. 4. Teams need a
supportive organization. 5. Teams need expert coaching.
\.5 common problems that people experience working in teams. - ANSWERS-1.
Lack of commitment 2. Productivity Losses 3. Poor communication 4.
Interpersonal conflict 5. Poor Leadership
\.Where do Losses in productivity come from? - ANSWERS-A poor structure and a
lack of planning and organizing.
\.What three essential conditions have Druskat and Wolff identified for team
success? - ANSWERS-Trust among members, sense of group identity, and a sense
of group efficacy.
,\.What three characteristics engender trust? - ANSWERS-Competence,
Benevolence, Integrity
\.What three features does an ideal team climate include? - ANSWERS-Shared
Vision, Participative Safety, Task Orientation
\.Shared Vision - ANSWERS-The importance of developing clear, objective goals
that are visionary in nature but also attainable.
\.Participative Safety - ANSWERS-Exists when levels of trust and support are such
that members feel safe participating freely in group discussions and decisions.
\.Task Orientation - ANSWERS-Achieved when teams uphold their commitment to
high performance standards by monitoring performance, holding one another
accountable, giving one another honest feedback, and engaging in constructive
conflict in order to reach the goals.
\.What 5 stages did Tuckman suggest were part of group development? -
ANSWERS-Forming, storming, norming, performing, adjouring.
\.Forming Stage - ANSWERS-Members are sizing one another up while self-
consciously assessing their own competence. Concerned with acceptance and
belonging. Over-reliance on leader and tentative due to lack of clarity and
understanding of rules.
, \.Storming Stage - ANSWERS-Members become increasingly impatient with the
existing structure and directly or indirectly challenging the leaders of the group.
Individual roles form. Polarized. Form coalitions.
\.Norming Stage - ANSWERS-attempt by the group to restore stability and
cohesion after the storm and to develop a more effective structure toward
achieving goals.
\.Performing Stage - ANSWERS-the group's focus is on getting work done.
relationships built. optimal strategies constructed, underlying structure solidified.
six months to get here.
\.Adjourning Stage - ANSWERS-groups are preparing to disband.
\.Describe Gersicks phase theory of group development - ANSWERS-Phase 1
Stability - Relatively stable after first meeting. Phase 2 instability - midway has
period of instability and transition .
Phase 3 - stability
\.Describe the Wheelan theory of group developing . - ANSWERS-1. Dependency
and inclusion 2. counterdependency and fight 3. trust and structure 4. work and
productivity
\.Collaboration - ANSWERS-ability of a team to work together effectively,
efficiently, and meaningfully.
COMPLETE QUESTIONS WITH 100%
VERIFIED ANSWERS
\.Kozlowski and Bell (2003) Definition of Team - ANSWERS-groups of power who
exist to perform organizationally relevant tasks, share on or more common goals,
interact socially, exhibit task interdependence, maintain and manage boundaries,
and are embedded in an organizational context that sets boundaries, constrains
the team and influences exchanges with other units in the broader entity.
\.What are the 5 basic conditions Hackman states must be met if a group is to be
considered a team versus a workgroup - ANSWERS-1. Teams must be real 2. Teams
need a compelling direction. 3. Teams need enabling structures. 4. Teams need a
supportive organization. 5. Teams need expert coaching.
\.5 common problems that people experience working in teams. - ANSWERS-1.
Lack of commitment 2. Productivity Losses 3. Poor communication 4.
Interpersonal conflict 5. Poor Leadership
\.Where do Losses in productivity come from? - ANSWERS-A poor structure and a
lack of planning and organizing.
\.What three essential conditions have Druskat and Wolff identified for team
success? - ANSWERS-Trust among members, sense of group identity, and a sense
of group efficacy.
,\.What three characteristics engender trust? - ANSWERS-Competence,
Benevolence, Integrity
\.What three features does an ideal team climate include? - ANSWERS-Shared
Vision, Participative Safety, Task Orientation
\.Shared Vision - ANSWERS-The importance of developing clear, objective goals
that are visionary in nature but also attainable.
\.Participative Safety - ANSWERS-Exists when levels of trust and support are such
that members feel safe participating freely in group discussions and decisions.
\.Task Orientation - ANSWERS-Achieved when teams uphold their commitment to
high performance standards by monitoring performance, holding one another
accountable, giving one another honest feedback, and engaging in constructive
conflict in order to reach the goals.
\.What 5 stages did Tuckman suggest were part of group development? -
ANSWERS-Forming, storming, norming, performing, adjouring.
\.Forming Stage - ANSWERS-Members are sizing one another up while self-
consciously assessing their own competence. Concerned with acceptance and
belonging. Over-reliance on leader and tentative due to lack of clarity and
understanding of rules.
, \.Storming Stage - ANSWERS-Members become increasingly impatient with the
existing structure and directly or indirectly challenging the leaders of the group.
Individual roles form. Polarized. Form coalitions.
\.Norming Stage - ANSWERS-attempt by the group to restore stability and
cohesion after the storm and to develop a more effective structure toward
achieving goals.
\.Performing Stage - ANSWERS-the group's focus is on getting work done.
relationships built. optimal strategies constructed, underlying structure solidified.
six months to get here.
\.Adjourning Stage - ANSWERS-groups are preparing to disband.
\.Describe Gersicks phase theory of group development - ANSWERS-Phase 1
Stability - Relatively stable after first meeting. Phase 2 instability - midway has
period of instability and transition .
Phase 3 - stability
\.Describe the Wheelan theory of group developing . - ANSWERS-1. Dependency
and inclusion 2. counterdependency and fight 3. trust and structure 4. work and
productivity
\.Collaboration - ANSWERS-ability of a team to work together effectively,
efficiently, and meaningfully.
