QUESTIONS WITH 100% VERIFIED
ANSWERS
\.Business Relationship Manager - ANSWERS-A role that serves as the
strategic interface between a Provider, and one or more Business
Partners to stimulate, surface and shape business demand for the
Provider's products and services and ensure that the potential business
value from those products and services is captured, realized, optimized
and recognized.
\.Three Perspectives of BRM - ANSWERS-- Role (duties and
responsibilities)
- Discipline (skills, capabilities and knowledge)
- Organization Capability (of the provider to be effective for shaping
demand)
\.BRM as a Connector - ANSWERS-- Facilitate productive connections
and mobilize projects and programs
- Stimulate, surface, and shape demand, Raise IT Savvy
- Influences appropriate supply
,\.BRM as Orchestrator - ANSWERS-- Capabilities to drive value from
Provider services
- Coordinate and aggregate demand
- Orchestrate key provider roles
\.BRM as Navigator - ANSWERS-- Facilitate Business-Provider
convergence
- Facilitate business strategy and roadmapping
- Guide architecture, portfolio and program management
\.BRM Related Standards - ANSWERS-ISO/IEC 20000
COBIT 5 - recommends appointment of BRM
ITIL Framework - description of BRM process
SFIA (Skills Framework for the Information Age)
\.Business-Provider Alignment Model - ANSWERS-ENVIRONMENT
impacts the
STRATEGIC CONTEXT and drives the
IT STRATEGY and aligns to the
IT PORTFOLIO
, \.BRM Competencies - DNA (Develop/Nurture/Advance) - ANSWERS--
Strategic Partnering
- Business IQ
- Portfolio Management
- Provider Domain Knowledge
- Powerful Communications
- Business Transition Management
\.Strategic Partnering (DNA) - ANSWERS-Goal of BRM is to establish a
Strategic Partnership between the Provider and the Businesses it serves
\.Business IQ (DNA) - ANSWERS-One of the reasons the strategic
partnership goal has been so elusive is that Provider organizations often
fall short in understanding and speaking the language of their Business
Partners.
\.Portfolio Management (DNA) - ANSWERS-To optimize value realization
from a Provider's products, services, assets and capabilities, the
discipline of Portfolio Management is crucial to the expression of
business strategy and the investment and risk choices that must be
made in pursuing that strategy.
\.Provider Domain (DNA) - ANSWERS-The associated disciplines of
Service Management are drawn as the next ring because value