MANA 3335 Exam 1 UPDATED QUESTIONS AND CORRECT ANSWERS

MANA 3335 Exam 1 UPDATED
QUESTIONS AND CORRECT ANSWERS
Management - CORRECT ANSWER getting work done through others



Efficiency - CORRECT ANSWER getting work done with a minimum of effort, expense, or
waste



Effectiveness - CORRECT ANSWER accomplishing tasks that help fulfill organizational
objectives



4 functions of management - CORRECT ANSWER 1. Planning

2. Organizing

3. Leading

4. Controlling



Planning - CORRECT ANSWER determining organizational goals and a means for achieving
them



Organizing - CORRECT ANSWER deciding where decisions will be made, who will do what
jobs and tasks, and who will work for whom



Leading - CORRECT ANSWER inspiring and motivating workers to work hard to achieve
organizational goals



Controlling - CORRECT ANSWER monitoring progress toward goal achievement and taking
corrective action when needed



Top managers - CORRECT ANSWER executive responsible for the overall direction of the
organization

, Middle managers - CORRECT ANSWER responsible for setting objectives consistent with top
management's goals and for planning and implementing subunit strategies for achieving these
objectives



First-line managers - CORRECT ANSWER train and supervise the performance of non-
managerial employees who are directly responsible for producing the company's products or services.



Team leaders - CORRECT ANSWER managers responsible for facilitating team activities
toward goal accomplishment



Figurehead role - CORRECT ANSWER the interpersonal role managers play when they
perform ceremonial duties



Leader role - CORRECT ANSWER the interpersonal role managers play when they motivate
and encourage workers to accomplish organization objectives



Liaison role - CORRECT ANSWER the interpersonal role managers play when they deal with
people outside their units



Monitor role - CORRECT ANSWER the informational role managers play when they scan their
environment for information



Disseminator role - CORRECT ANSWER the informational role managers play when they
share information with others in their departments or companies



Spokesperson role - CORRECT ANSWER the information role managers play when they share
information outside their departments or companies



Entrepreneur role - CORRECT ANSWER the decisional role managers play when they adapt
themselves, their subordinates, and their units to change



Disturbance handler role - CORRECT ANSWER the decisional role managers play when they
respond to severe problems that demand immediate action