Mgmt 335 Exam 2 Review UPDATED
QUESTIONS AND CORRECT ANSWERS
What is motivation - CORRECT ANSWER a psychological process that causes direction,
intensity, and persistence of voluntary actions that are goal directed
How are motivation and performance the same or different - CORRECT ANSWER poor
performance does not equal a lock of motivation. Performance is made up of motivation, combined
with ability and environment
What are the 3 main components of Vroom's Expectancy Theory and how do they work to influence
motivation - CORRECT ANSWER 1. Expectancy; deals with ability, resources, environment,
self-efficacy, and mood (asks will i succeed at this task)
2. Instrumentally; deals with company policies, past experiences, locus of control, and information.
(asks will i be rewarded for succeeding)
3. Valence; deals with needs. (asks do i want the reward)
What is self-efficacy - CORRECT ANSWER a persons belief about his/her ability to
successfully accomplish a specific task (i.e. Task-specific confidence)
How can you increases self-efficacy - CORRECT ANSWER self-efficacy can be increased:
1. Mastery experiences
2. Feedback
3. Modeling
4. Social persuasion
-managers, coworkers, job design, training, and rewards can provide some or all of these
What are the main components of goal setting theory and how do they impact motivation and
performance - CORRECT ANSWER 1. Goal specificity: specific goals are better than "do your
best" goal
2. Goal difficulty: difficult goals are better than easier goals
Necessary conditions are: goal acceptance and commitment and feedback.
, How can you make goals SMARTER - CORRECT ANSWER 1. Specific- who, what, where,
when, and how tasks need to be accomplished
2. Measurable- How much, how well, at what cost
3. Achievable- challenging yet accepted
4. Relevant- with employees control
5. Time-framed- due date and when assessed
6. Exciting- employee commitment, not just compliance
7. Reviewed- feedback and recognition on goal progress and accomplishment
What are the 3 components of Organizational Justice - CORRECT ANSWER organizational
justice is the overall perception of what is fair in the workplace. The 3 components are:
1. Distributive justice: perceived fairness of outcome
2. Procedural justice: perceived fairness of process used to determine outcome
3. Interactional justice: perceived degree to which one is treated with dignity and respect
Explain how Adams Equity Theory works and what happens if you have inequity - CORRECT
ANSWER Adams equity theory is comprised of inputs (what the employee brings to the job,
i.e. Effort), outcomes (what the employee receives from the job, i.e. Salary), and the comparison
between the two.
-if there is inequity, this implies the underpayment of one employee (A) and overpayment of another
(B). This leaves A angry, and person B guilty, or vice-versa
How are distributive, procedural and interactional justice the same or different - CORRECT
ANSWER -distributive justice focuses on individual outcomes
-procedural justice focuses on overall organizational processes
-interactional justice focuses on social sensitivity and treating others with respect and is important for
the perceptions and reactions of management treatment.
What are the components of procedural justice - CORRECT ANSWER some components of
procedural justice are: commitment, trust, loyalty, OCB's, turnover, and other related events
How does reinforcement theory work to impact motivation - CORRECT ANSWER when
consequences are desirable or rewarding this increases the chances of future behavior. If outcomes are
undesirable, than that reduces future behavior. Rewards are distributed using reinforcement schedules
QUESTIONS AND CORRECT ANSWERS
What is motivation - CORRECT ANSWER a psychological process that causes direction,
intensity, and persistence of voluntary actions that are goal directed
How are motivation and performance the same or different - CORRECT ANSWER poor
performance does not equal a lock of motivation. Performance is made up of motivation, combined
with ability and environment
What are the 3 main components of Vroom's Expectancy Theory and how do they work to influence
motivation - CORRECT ANSWER 1. Expectancy; deals with ability, resources, environment,
self-efficacy, and mood (asks will i succeed at this task)
2. Instrumentally; deals with company policies, past experiences, locus of control, and information.
(asks will i be rewarded for succeeding)
3. Valence; deals with needs. (asks do i want the reward)
What is self-efficacy - CORRECT ANSWER a persons belief about his/her ability to
successfully accomplish a specific task (i.e. Task-specific confidence)
How can you increases self-efficacy - CORRECT ANSWER self-efficacy can be increased:
1. Mastery experiences
2. Feedback
3. Modeling
4. Social persuasion
-managers, coworkers, job design, training, and rewards can provide some or all of these
What are the main components of goal setting theory and how do they impact motivation and
performance - CORRECT ANSWER 1. Goal specificity: specific goals are better than "do your
best" goal
2. Goal difficulty: difficult goals are better than easier goals
Necessary conditions are: goal acceptance and commitment and feedback.
, How can you make goals SMARTER - CORRECT ANSWER 1. Specific- who, what, where,
when, and how tasks need to be accomplished
2. Measurable- How much, how well, at what cost
3. Achievable- challenging yet accepted
4. Relevant- with employees control
5. Time-framed- due date and when assessed
6. Exciting- employee commitment, not just compliance
7. Reviewed- feedback and recognition on goal progress and accomplishment
What are the 3 components of Organizational Justice - CORRECT ANSWER organizational
justice is the overall perception of what is fair in the workplace. The 3 components are:
1. Distributive justice: perceived fairness of outcome
2. Procedural justice: perceived fairness of process used to determine outcome
3. Interactional justice: perceived degree to which one is treated with dignity and respect
Explain how Adams Equity Theory works and what happens if you have inequity - CORRECT
ANSWER Adams equity theory is comprised of inputs (what the employee brings to the job,
i.e. Effort), outcomes (what the employee receives from the job, i.e. Salary), and the comparison
between the two.
-if there is inequity, this implies the underpayment of one employee (A) and overpayment of another
(B). This leaves A angry, and person B guilty, or vice-versa
How are distributive, procedural and interactional justice the same or different - CORRECT
ANSWER -distributive justice focuses on individual outcomes
-procedural justice focuses on overall organizational processes
-interactional justice focuses on social sensitivity and treating others with respect and is important for
the perceptions and reactions of management treatment.
What are the components of procedural justice - CORRECT ANSWER some components of
procedural justice are: commitment, trust, loyalty, OCB's, turnover, and other related events
How does reinforcement theory work to impact motivation - CORRECT ANSWER when
consequences are desirable or rewarding this increases the chances of future behavior. If outcomes are
undesirable, than that reduces future behavior. Rewards are distributed using reinforcement schedules
